IBM has won a contract from business insurer QBE Insurance Group to transform and manage the IT infrastructure of its UK and Western European offices. Financial terms of the deal were not disclosed. Skip related content
Under the contract that was signed in September 2009, IBM will be responsible for development and maintenance of QBE's IT support services including helpdesk, desktop, data center, LAN, WAN and disaster recovery. IBM's Portsmouth data center will provide the support for the business, and virtualization of the server estate will reduce QBE's carbon footprint.
Kathy Lisson, chief operating officer at QBE European Operations, said: "The agreement with IBM underpins QBE's European transformation of operational support services by delivering a scalable operations platform and raising the service levels for our global operating platforms, particularly in the area of disaster recovery. I am delighted that, after a rigorous tender process, we have appointed IBM to work with us."
Earlier this month, QBE Europe, a subsidiary of QBE Insurance Group, awarded a five-year contract to consulting and outsourcing services provider Accenture for application development and maintenance (AD/M) services.
