Airport passengers face queuing for hours amid 'shambles' at security gates

Passengers at Birmingham airport are facing half-term holiday chaos, amid a delayed overhaul of security controls.

Thousands of passengers were stuck in queues for more than an hour on Monday morning with many blasting the delays as a 'shambles' and 'terrible'.

It comes after travellers were told they would experience a major change to how they queue and carry liquids from this weekend at brand new security check-points.

Airport chiefs promised a "simpler and streamlined experience" in its new security checkpoints as a "state-of-the-art" security hall upgrade is rolled out, which the airport had said was complete.

But passengers arriving at the airport on Monday have met with long waits, as more than 200,000 customers are expected through the doors for the half-term rush, the Mirror reports.

Mum Hannah Wright from Peterburgh said: "Security is a shambles - anyone can come this far. We've been waiting an hour to fly to Majorca. Our son is claustrophobic so it's hard for him. It's put a dampener on the start of our holiday. There is nothing in place for children who might struggle in situations like this."

Phil Adams said: "It's been terrible. We've been queuing over an hour. It's really tiring and hot. We are flying to Orlando for a holiday of a lifetime so this is not the best start." Although not everyone was unhappy, Kelly R wrote on X: "Arrived at #bhx #birminghamairport at 345, family of 4, dropped baggage and through fast track security and sitting having a coffee at 445 and that’s with having hand luggage checked and swabbed. No panic."

Birmingham Airport said they have "fully resourced" their teams with extra staff drafted in to help holidaymakers in the terminal.

The airport has struggled in recent weeks to keep wait times down while it carried out work to finish the upgrade that will see customers no longer need to remove their liquids (up to two litres) from their hand luggage.

But bosses are still waiting on "final approval" to scrap its 100ml rule, meaning passengers still have to adhere to travelling with liquids under 100ml.

Birmingham Airport has been contacted for comment.

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