'You are a joke Virgin Trains': Gary Neville blasts firm after Euston ticket blunder means he misses train

Mark Chandler
Frustrated: Gary Neville: (David Ramos/Getty Images)

Ex-England defender Gary Neville branded Virgin Trains a "joke" after a ticket blunder meant he missed his train to Manchester.

The Sky Sports pundit hit out on Wednesday morning, claiming he bought a ticket online but was turned away at Euston because he did not have the receipt.

Mr Neville said, when he tried to buy a replacement, he was told he had to return to the main desk to get one, despite the staff member apparently having a machine.

The frustrated former Manchester United star blasted the firm on his Twitter account to 3.61 million followers.

He fumed: "You are a joke @VirginTrains."

When asked by the firm what the problem was, he replied: "You've got a train manager called Simon who apparently can't sell tickets at the gate?

"Now I've missed the train!!"

Advised by a follower to buy a ticket online, he replied: "I did.

"I collected my tickets at the station and he said receipt missing!

"He said go buy another!"

Sharing a photo of the troublesome tickets, he ranted: "That's what the machine gave me (apparently one missing) he wouldn't sell me another.

"That's what the machine gave me. Simon said can't let you on.

"I said I will buy another now then! No go to the office. He had a machine!!"

A spokesman for the firm told the Daily Mail: "We always love to see football legends on our trains.

"But regardless of how many trophies they've won, all our customers need a valid ticket for travel and should leave plenty of time to board their train."

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