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Apple Says Controversial iPhone-Breaking ‘Error 53’ Is For Your Own Good

Apple claims that its controversial ‘Error 53’, which disables iPhones that have been repaired by non-Apple technicians, is a security measure.

Thousands of iPhone 6 users have been left fuming after the dreaded Error 53, originally thought to be a bug, rendered their handsets useless following Apple’s latest software update.

The issue is related to the iPhone’s home button, which features the Touch ID fingerprint scanner.

If the button gets damaged and is replaced by a third party repairer, Apple’s software detects the ‘alien’ component and shuts down the device.

There is reportedly no way to reverse the shutdown, leaving some iPhone owners with completely useless handsets.

Since The Guardian highlighted the issue, Apple has given a statement, saying:

“We take customer security very seriously and Error 53 is the result of security checks designed to protect our customers.

“iOS checks that the Touch ID sensor in your iPhone or iPad correctly matches your device’s other components. If iOS finds a mismatch, the check fails and Touch ID, including for Apple Pay use, is disabled.

“This security measure is necessary to protect your device and prevent a fraudulent Touch ID sensor from being used. If a customer encounters Error 53, we encourage them to contact Apple Support.”

If third-party hardware is installed on its devices, Apple considers the user terms and conditions to be broken and therefore won’t replace devices if they go wrong.

Apple is expected to unveil the iPhone 7 in September, along with the Apple Watch 2.

Image credit: Steve Meddle/REX Shutterstock