How Bangor supermarket worker touched heart of older customer during heavy storm

A supermarket worker in Co Down has been praised for showing compassion and touching the heart of an older customer during a heavy storm.

Lyndsay Squance, has worked at Asda Bangor for over 10 years and is Fresh Produce Section Leader. Lyndsay was on her lunch break when she recognised a regular customer, who appeared distressed at the checkout area.

Upon approaching the gentleman, he explained that he had come out to buy ingredients for his dinner, only to realise he had forgotten his wallet.

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Northern Ireland was experiencing a particularly heavy storm that day, and the man was going to have to make the trip home twice in difficult conditions to retrieve his wallet.

Without a second thought, Lyndsay told the man that she would pay for his shopping, saying there was no way she’d let him head back out into the storm just to return again. She reassured him it was no trouble at all, and he could simply pay her back the next time he came in.

The gentleman was very grateful for Lyndsay’s kind gesture and made sure to return the very next day to reimburse the amount paid on his behalf.

Lyndsay said: “I couldn’t let him go back out in the terrible weather just for his wallet – rain in Northern Ireland is bad on the best of days, and it was very stormy and not something you wanted to be out in if you could help it.

“He looked so worried, and I thought, here’s just a small thing I can do to make his day a little easier. Helping each other is what we're here for.”

Anthony Quinn, General Store Manager at Asda Bangor, said: “Anyone who knows Lyndsay knows just how kind-hearted she is. By going above and beyond for one of our customers, she truly demonstrated the sense of community we value so much here at Asda Bangor.

“I was so pleased to nominate her for the Asda Service Superstar Award as a well-deserved recognition of her contribution.”

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