Barclays warns 'all' customers who have holidays booked this summer

Barclays has warned bank account holders and customers who are heading abroad on holiday this summer. The high street bank - which is rivalled by the likes of Santander, HSBC UK, NatWest, Nationwide and more - has warned customers over a travel scam.

Barclays warned: "Scammers set up fake websites offering great prices on things like flights and hotels. They make it seem like there are only a few bookings left, so you feel pressured to act quickly. They might say they’re registered with ATOL (Air Travel Organisers’ Licensing) and use the logo, so you think it’s safe to continue.

"You start booking online, but they say you need to pay over the phone. The scammer calls and asks for your card details and one-time passcode, but they don’t book anything for you. Instead, they use your card to buy flights in someone else’s name.

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"Then, they lie and say your payment has failed. They offer to try again, you give them another one-time passcode, and they use it to book another flight. They repeat this several times. They might also say they’ve accidentally charged you too much and need a one-time passcode to authorise a refund or cancel the payment.

"Each time you give them a new passcode, they buy more flights. They often continue until they’ve spent hundreds or thousands of pounds on your card. At the end of the call, they give you fake booking confirmation details and tell you any refunds will take a few days to process.

"After the call, they sell the flights they’ve bought on your card to other scam victims. This makes it more difficult for you to dispute the payment with the airline, as they can see it was authorised by the card holder, and someone took the flight."

Barclays says ."remember – you’ll never need a one-time passcode to get a refund or to cancel a transaction. If someone says you do, it’s a scam". "Don’t assume a website is genuine because it’s at the top of your search results. Scammers can pay for this position," it added.

"Be wary if a website says you can only complete your booking over the phone. If a website claims to be registered with ATOL, use the ATOL website to check the registration is genuine. Be careful when looking for bargains. If a deal seems too good to be true, it probably is."