BBC weather presenter 'kicked off flight' after 'disgusting treatment'

Georgie described her fellow passengers as 'beautiful souls'
-Credit: (Image: Instagram/Georgie Palmer)

A BBC weather presenter claims she and her family were kicked off a flight by the captain.

Georgie Palmer, 49, claimed she and her family were removed from the flight to Turkey after she requested fellow passengers not to eat peanuts due to her daughter's severe allergy.

The incident occurred as they prepared to depart from London Gatwick to Dalaman with her husband Nick Sollom, 48, and their daughters Rosie, 12, and Annie, 14. Palmer alleges that despite the crew being informed of Rosie's anaphylactic peanut allergy, they were abruptly "hoofed off the plane".

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She said she a courteous plea to other travellers to avoid consuming nuts during the flight, which was communicated from one row to the next in a display of unity. However, the situation escalated when the captain became aware of the allergy and decided he would not fly with the family on board, leading to a heated exchange.

Weather forecaster, Georgie Palmer, 49
Weather forecaster, Georgie Palmer, 49 with BBC Weather's Tomasz Schafernaker -Credit:No credit

Palmer said: "We gently asked the passengers at the front of the plane to share our request, and, row by row, as swift as a carefully crafted toppling domino trail, all the passengers turned back to kindly ask the row behind to please not eat nuts on the flight. It was calm, earnest and with an overwhelming sense of solidarity and empathy."

She added: "There's no beef with simple asks like these. People get it! The hand holding, tears and emotion from the passengers as we were hoofed off the plane after the angry little captain shouted at us from the cockpit.", reports Edinburgh Live.

Speaking to the Mail, she criticised SunExpress airline for what she called "disgusting" treatment, stating "How we were treated was disgusting. The captain decided because of my daughter's allergy he didn't want to fly with her on board.When he found out I had spoken to the other passengers he was screaming at me from the cockpit. He was so angry, the next thing I knew we were told to get off the plane."

Georgie and her family ended up flying with EasyJet to their holiday destination the following day and said the crew happily made several announcements asking passengers not to open packets of peanuts on board. However, she said they were forced to spend an extra £5,000 booking the additional flights, an airport hotel and other costs.

The presenter added: "Rosie is in a terrible state about this. It has ruined her holiday. We don't go away all the time, we maybe fly once a year and have never had problems with other airlines."

A spokesman for SunExpress said: 'We take the safety of our passengers very seriously. Shortly after boarding our flight from London Gatwick, the passenger raised a concern about one of his family group having a serious peanut allergy and requested an announcement to other passengers.

"We refrain from making these kinds of announcements as, like many other airlines, we cannot guarantee an allergen-free environment on our flights, nor prevent other passengers from bringing food items containing allergens on board.

"Due to the insistent behaviour of the passenger to others on board that they should not consume nuts, the captain decided it would be safest if the family did not travel on our flight.

"When this was explained to the passenger, he did exhibit aggressive behaviour towards our crew members, and tried to gain access to the cockpit.

"To ensure the safety of our crew and our passengers on board, we cannot tolerate aggressive and unruly behaviour on our flights. Additionally, our website states that passengers must notify us 48 hours in advance of any special care required due to a medical condition and no such notification was received from the passengers in this instance."

The company acknowledges the distress caused to the family but insists it is using the incident as an opportunity to reassess the information provided during its booking process for passengers with allergies.

Mr Sollom denies said "at no point did I behave aggressively towards any of the crew".