Big changes at Solihull station as commuters told 'plan ahead' of operator change

-Credit: (Image: Safer Transport Police @ST_Police)
-Credit: (Image: Safer Transport Police @ST_Police)


Solihull rail commuters are being warned of big changes as the station cark park prepares to change hands next week. Solihull rail station car park, a key commuting hub, will change hands from Chiltern Railways to Transport for West Midlands (TfWM).

As a result of the change in operator, there will be key differences for how passengers buy passes, pay for parking and the allowance for free parking. Solihull is on the key Chiltern line to London, running regular direct services to London Marylebone which gets travellers to the capital in under two hours.

Ahead of the changes, which come into effect on July 1, Transport for West Midlands said they want to make the transition "as easy as possible for customers." From Monday July 1, monthly and annual passes will no longer be available for purchase and any existing passes will be honoured until they expire.

READ MORE: New Jet2 Birmingham Airport destinations will be 'music to ears' of travellers

Customers will no longer be able to pay using RingGo and free parking at the station will be extended from 20 to 30 minutes. Tariffs will stay the same and the daily and weekly charges will remain in place.

Customers can use the ticket machines in the car park or the Excel telephone and text payment system. Card or cash payments can be used in the car park payment machines. Lisa Mack, area manager for the West Midlands at Chiltern Railways, said: “I advise customers to plan ahead of parking at Solihull Station from Monday.

“There will be changes to the way that parking tickets are purchased and customers will need to pay at the car park as they will be unable to pay for parking within the station.”

Pete Bond, director of integrated transport services with TfWM, explained: “This is very much a simple change of management – so we want to make this transition as easy as possible for customers. So I would urge regular users to check the new payment details ahead of Monday and make sure they are ready for the handover.”

For more stories from across Solihull including BHX, breaking news, politics and what's on, sign up to our MySolihull newsletter