Birmingham Airport passengers let rip at 'shameful' length of queues

Passengers queuing outside Birmingham Airport's front door on June 6
-Credit: (Image: BirminghamLive)


Holidaymakers fumed about the 'shameful' queues they encountered when trying to fly out from Birmingham Airport this morning, Thursday, June 6. They stood in a snaking queue outside the building, stretching way past the front doors.

One described it as 'carnage' while another passenger said it was 'shameful', BirminghamLive has reported. A reporter from our sister website was among those in the queues as she was heading on holiday.

She said it took her one hour and 17 minutes from queuing outside the front through security upstairs, and into departures. Holidaymaker Alison Woolhouse said she was told to join the huge queue outside the airport after checking her bags in.

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She described the scenes as "carnage". Passenger Kevin Brown, travelling from the airport this morning, described the scenes as "absolutely disgraceful". He shared a picture of the long queue outside the airport's front doors, saying "Arrive at 5.30am for a 7.45am departure and met with this. Shameful."

But it did start to move with the queue time to get through security coming down by around 8am, according to passenger John O'Brien, who said at 7.55am this morning: "Here now and it’s not bad at all. Forty minutes to queue from outside to get to security.

"Queue hasn’t stopped moving. Staff very helpful."

There have been well-documented issues with queues during the construction of the airport's £60m upgraded security hall. These works were finished last month.

This is to pave the way for passengers being able to carry liquids of up to two litres in cabin baggage. But, despite the work being completed, the airport said that "until further notice" passengers would only be able to carry liquids of up to 100ml as "partial regulatory restrictions" were in place.

Our sister website contacted the airport for a comment on the issues earlier this morning.

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