The new chairman of British Cycling has said there is "no evidence" that the organisation is "not clean".
Jonathan Browning, who was appointed last month, told Sky News: "I've absolutely seen no evidence that British Cycling is anything but a clean organisation.
"But... I want to be as sure as anybody else that we can demonstrate that not only to ourselves but to other parties and the general public so we have a commitment to make sure we can demonstrate that we are a clean organisation."
Mr Browning was speaking a day after UK Anti-Doping (UKAD) chief executive Nicole Sapstead criticised British Cycling - along with Team Sky's doctor - for failing to keep records on a medical package delivered to Sir Bradley Wiggins before the Tour de France in 2011.
UKAD has been investigating an allegation that the package contained the corticosteroid triamcinalone, a controversial drug used to treat asthma that can have performance-enhancing qualities and is banned in competition.
Sir Bradley received medical permission to use the drug before the race, but he and Team Sky principal Sir Dave Brailsford have both said that the package in fact contained fluimicil, a legal decongestant.
Ms Sapstead told the Culture, Media and Sport Select Committee that the then Team Sky doctor, Richard Freeman, failed to upload his records to a Team Sky server, and that his laptop was subsequently stolen while on holiday in Greece in 2014.
Mr Browning told Sky News he was "very disappointed" by the revelations and said British Cycling was working "very closely" with UKAD.
"We'll continue to seek out complete understanding of what records are available, what has been happening and how do we ensure that we have the right processes and controls in place going forward and we'll get support from third party expert groups to make sure that happens," he said.
Mr Browning also apologised to any individual athletes who may have been mistreated in the World Class Performance Programme, which has been the subject of sexism and bullying accusations by former cyclist Jess Varnish.
Sky Sports Correspondent Paul Kelso said: "There's a report, a review, that has been completed, not yet published, and this morning Mr Browning announced some measures they're taking to try and address the culture there."
Regarding Mr Browning's apology, he said: "(It) raises the question: over the years people have asked, in other countries, competitors: 'Is the British cycling success story too good to be true?'
"This is an impression that's now being held a little bit at home and it's one they have to battle here if they're going to restore the reputation of what was the leader of British sport."