Canada's civil service ranked the best in the world

Tori Floyd
Editor
A Canadian flag flies in front of the Peace Tower on Parliament Hill in Ottawa, Ont., on March 22, 2017. (Reuters)

Next time you complain about having to deal with a government employee, remember that ours are the top civil servants anywhere.

In the inaugural International Civil Service Effectiveness (InCiSE) index, Canada ranked number one for its public workers.

The researchers looked at 31 countries in the report and assessed them on integrity, openness, capabilities, inclusiveness, policy making, fiscal and financial management, regulation, risk management, human resources, tax administration, social security administration and digital services.

The top 10 countries were Canada, New Zealand, Australia, United Kingdom, Finland, Sweden, Estonia, Norway, Korea and the United States.

Canada came out on top when ranked for overall effectiveness, but dropped to fifth when GDP per capita was factored in. It came in behind Estonia, Mexico, New Zealand and Korea.

“It’s a good news story, and it’s interesting, when you put that in parallel with the public’s perception of civil servants because, generally, they think we’re a bunch of lazy people,” said Emmanuelle Tremblay, president of the Canadian Association of Professional Employees (CAPE), to the Ottawa Citizen.

However, Canada’s civil service fell short in tax administration, where it ranked 20 out of 31 countries.

“Canada’s score for overall efficiency of tax collection suggests there may be potential for improvement through greater use of digital processes for tax administration,” reads the report.

The country’s public works also fell out of the top rankings on openness, and lagged far behind in digital services too, where Estonia snagged top spot for its extensive digital options.

 

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