Care home rated 'requires improvement' amid concern Covid rules 'not always followed'

Care home - (stock image) Great Wheatley Nursing Home rated by CQC
Care home - (stock image) Great Wheatley Nursing Home rated by CQC

A RAYLEIGH care home has come under fire for poor Covid-19 safety standards following an inspection.

Great Wheatley Nursing Home was rated requires improvement the second worst of four rating tiers by the Care Quality Commission (CQC).

In a recently published report, inspectors from the national watchdog for health care found that Government “infection control guidelines were not always being followed”.

The home, which was caring for 17 people aged 65 and over at the time of inspection, was told to improve Covid safety.

Inspectors found not all staff knew how long visitors had to wait for the result of a lateral flow test.

“This could put staff and visitors at risk of acquiring infectious diseases including Covid-19,” the report read.

It continued: “Where Covid-19 vaccine status needed to be checked, there was no evidence of this being done.”

However, the home was praised for being clean and staff were said to be using personal protective equipment [PPE] correctly.

The home was also criticised for leaving one user bedbound despite a physiotherapy review stating they should walk daily.

Care home users were also said to be left without access to any organised activities.

The registered manager told inspectors there had been an activities co-ordinator but that they had left after a few weeks.

One relative said: “There doesn’t seem to be a lot going on. I’ve taken a radio in for [person] as they can’t see the television clearly”.

Another told inspectors: “A few months ago there were notices up showing lists of activities, but they’ve gone now, and I don’t know of any activities”

CQC inspectors reported the care home was well staffed, with a “skilled and experienced” team.

Relatives inspectors spoke with were happy with the care and treatment received.

One person told the CQC: “Staff are lovely, they spend as much time as they can with you. I wouldn’t know what to do without them.”

The report said: “People’s privacy and dignity was respected. Staff ensured they closed doors and pulled privacy curtains when providing personal care to people.”

The Echo contacted the care home for comment.