Chaos at Heathrow Airport as 'technical issues' cause mass disruption
Heathrow Airport has apologised for disruption caused by "technical issues".
The west London hub said extra staff had been put on to help with directing people to their gates.
The situation at the airport, which appeared to be causing delays, was described on Twitter by one passenger as "utter chaos".
Screens appeared to show numerous flight cancellations.
at heathrow airport, nearly every flight has been cancelled and some are delayed. the ground staff can’t help, screens are off and ‘not working’ although i believe that it’s just to cover up this big mess. can’t even leave the airport and our bags are checked in. @HeathrowAirport pic.twitter.com/XqVzUTn7HQ
— alexandra (@alexand18393548)
Jenny Nielsen tweeted pictures of whiteboards displaying handwritten flight numbers and destinations.
She said: "Computer systems down at Heathrow. No electronic tickets allowed, delays & no flight information on screens... Oh Blighty."
Absolutely no idea what’s going on here. Been told by airport staff, whatever you ask the answer is “Not tonight” 🤷🏻♂️ Not particularly helpful. Organised chaos #Heathrow #heathrowairport pic.twitter.com/J273dc9Aqa
— Paul C (@PaulGC84)
In a tweet, Heathrow Airport said: "We are experiencing technical issues at the airport which we are working hard to resolve.
"To help direct customers to their gates, we have deployed additional Heathrow colleagues across our terminals.
"We apologise for the disruption and will continue to provide regular updates."
If you want me to come in and sort out your shambolic IT systems and management I'll happily do it. Tell you CEO to DM me.
— Simon Hayes (@haysi87)
British Airways told a customer on Twitter: "We're aware Heathrow Airport is currently experiencing a technical issue that is impacting some of their IT systems across the airport, affecting a number of airlines.
"We are working with them to resolve the issue as a priority and apologise for the delay to our customers."