ComfortDelGro Taxi cabbies offering medical supplies delivery service

SINGAPORE — ComfortDelGro Taxi is offering a delivery service of essential medication to patients with pre-existing conditions who require regular refills during the COVID-19 period.

In a media release on Tuesday (2 June), the transport company said that the service is offered to all public healthcare institutions to set up accounts with its month-old ComfortDelivery service. The service is a partnership with ALPS, the supply chain arm of the public healthcare system.

Delivery fees are charged to the institutions by the distance, with a starting fee of $6.50 for up to the first three kilometres. All fees go directly to the taxi drivers doing the deliveries via credit to the cabbies’ bank accounts the next working day.

Upon successful booking, cabbies will have to notify and confirm delivery details with each recipient before delivery. They will be trained to ensure that all medication is transported in accordance to the temperature requirements, and that the parcels are kept away from direct sunlight, heat and moisture.

“With the Government allowing cabbies to continue with delivery services till end-September, we wanted to expand our delivery services beyond the food and beverages sector,” said Ang Wei Neng, CEO of ComfortDelGro Taxi.

“We are therefore pleased to partner ALPS to ensure that medicine is delivered to patients when they need them. This will help to increase the medicine delivery capacity of the public health institutions, allowing more patients to receive medication delivered right to their doorsteps, and also provide our cabbies with more delivery job options during the post-circuit breaker period.”

Since ComfortDelivery was launched, close to 2,000 cabbies have come onboard. Cabbies already delivering food need only to undergo digital training for medication delivery to start. They would then have the choice to deliver either food or medicine or both.

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