Crowds and delays ‘turning Elizabeth line into nightmare’

Crowds and delays ‘turning Elizabeth line into nightmare’

Passengers on the Elizabeth line have spoken of “nightmare” delays and overcrowding due to infrastructure problems and soaring demand.

They shared video footage showing packed rush-hour trains on the £20bn line’s western branch, which has left commuters from stations around Ealing battling for space with luggage-laden travellers returning from Heathrow airport.

Latest figures reveal the Elizabeth line, which only opened last May, had attracted 32m more passengers than expected by December. About 3.5m journeys a week are being made – only 2m a week were anticipated.