Daughter launches legal battle after dementia patient 'fell 32 times in care'

A daughter of a care home resident wrote to social services fearing her mum was going to die after she reportedly fell 32 times in a year.

In the 11 months before her death aged 78, dementia patient Winifred Tubb is said to have had dozens of falls. Her daughter Kylie Gobins said: “She suffered neglect in every way – it was devastating to see”.

As reported by the Mirror, five different families are now taking legal action against St Luke’s care home in Runcorn, Cheshire. The news follows statistics released by the Care Quality Commission which showed more than 2,500 care homes across the country “require improvement”.

A further 194 care homes are rated as “inadequate” by the regulator. Kylie claims she was made aware of 12 falls at St Luke’s - however she discovered a further 20 in her mum’s medical records when she died in December 2022.

She said: “I was devastated, I just didn’t know as the bruises would have been under her clothes. She must have been in so much pain.”

Winifred broke her hip following a fall in October 2021. The following November Kylie says she visited the home, only to find her mum lying on the floor.

Kylie said: “I was crying – every emotion you can imagine went through my body. I had to leave the room because I was so angry.” Former council worker Raymond Thomas, then 65, was another patient who began a five-month stay in the home in 2022. His wife Paula says that within the first two days he fell out of bed, before going on to suffer other falls.

Paula says she went to visit her husband of 47 years on several occasions to find he had not been washed or changed. She said: “After five months there he was rushed to hospital with sepsis. While in the hospital we noticed his teeth were black and his hair was greasy. This was a man who was always spotlessly clean.”

The father-of-two, who also had three grandchildren, died in January. Raymond’s family are also are taking civil legal action against St Luke’s, alleging neglect. All the families are represented by Leigh Day Solicitors.

Halton Borough Council, which runs St Luke’s, said it consistently aimed to “provide good person-centred care”. A spokesman said it was regretful families have felt the need to complain. The council added: “All concerns have been fully investigated by our adult safeguarding team, and some lessons have been learnt following these complaints. We’ve provided details to family members on the findings. We are unable to provide further detail due to the ongoing legal case.”

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