Dog dies on United Airlines flight after owners were told to lock it in overhead locker
A dog has died on a United Airlines flight after a member of the cabin crew ordered the animal be put in the plane’s overhead locker.
Catelina Robledo was travelling from Houston to New York with her daughter, Sophia Ceballos, 11, and their pet French bulldog Kokito.
They wanted to keep the dog under the seat – as the airline’s policy states – but a member of the cabin crew reportedly refused.
I want to help this woman and her daughter. They lost their dog because of an @united flight attendant. My heart is broken. pic.twitter.com/mjXYAhxsAq
— MaggieGremminger (@MaggieGrem) March 13, 2018
I am disgusted and traumatized. Pets are family. How could a trained flight attendant instruct a passenger to place her dog in that bin. It was her job to understand the plane and it’s rules/limitations. (4)
— MaggieGremminger (@MaggieGrem) March 13, 2018
I don’t know how I’ll sleep tonight. It was clearly a dog in a TSA approved dog bag. Why would the flight attendant force the woman to put her dog there? I could have done something. I’m so upset.
— MaggieGremminger (@MaggieGrem) March 13, 2018
The passengers were then forced to put it in the locker for the duration of the flight.
Other passengers said they heard barking during the flight and did not know that Kokito had died until the plane landed at LaGuardia Airport, nearly four hours later.
Maggie Gremminger, who was on the flight, wrote on Twitter after the flight: ‘It was clearly a dog and while the customers was adamant about leaving it under the set, the attendant pushed her to (put the dog in the locker).
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‘At the end of the flight, the woman found her dog, deceased.
‘She sat in the airplane aisle on the floor crying and all of surrounding passengers were utterly stunned.’
Ms Gremminger added: ‘I am disgusted and traumatised.’
United said it was taking responsibility for the incident on the Monday night flight, saying pets should never be put in the overhead storage compartment.
In a statement, the company described the death as a ‘tragic accident that should never have occurred, as pets should never be placed in the overhead bin’.
The airline is now investigating the incident and speaking to the flight attendant.