Donald Ross Residential wins gold for Best Estate Agent Guide 2025 in sales and lettings

Company Directors, Jacqueline Miller and Fraser Stewart, collect the award from host, Alex Jones
-Credit: (Image: Reach Publishing Services Limited)


Donald Ross Residential has been awarded gold in both sales and lettings at the prestigious EA Masters conference.

The accolade, which recognises outstanding achievement in the estate agency sector as part of the Best Estate Agent Guide 2025 rankings, took place on Tuesday, November 5 in London.

The team at Donald Ross Residential was recognised for their exceptional service and performance in both sales and lettings, setting a new benchmark for excellence in the industry.

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The awards reflect the agency's commitment to providing clients with unparalleled expertise, innovative solutions, and a customer-first approach in every aspect of the property market.

Jacqueline Miller, director at Donald Ross Residential, said: "We are absolutely delighted to receive this recognition.

"Winning gold for both sales and lettings is a testament to the hard work, dedication, and passion of our entire team. This achievement highlights our commitment to delivering the best possible experience for our clients, and we are incredibly proud to be recognised among the top estate agents in the UK."

The EA Masters leadership conference, exhibition and awards are known for celebrating the best in the property industry, bringing together top agents, experts, and leaders to share insights and celebrate success.

The Best Estate Agent Guide rankings are based on an in-depth evaluation process, assessing agencies on factors such as customer service, performance, and overall effectiveness.

Donald Ross Residential’s gold awards come on the heels of a strong year for the agency, which has consistently delivered outstanding results for clients in both residential sales and lettings across the region. The team’s focus on exceptional customer service and care, local market knowledge, and innovative strategies have set them apart in a competitive marketplace.

Fraser Stewart, director at Donald Ross Residential, added: "We are more committed than ever to maintaining our high standards and continuing to support our clients with the highest level of service.

“Looking ahead, we will continue to innovate and improve, always with our clients’ best interests at heart."

Donald Ross Residential, established in 1985 in Ayr, is a leading independent estate agency with offices in Ayr, Irvine, and Kilmarnock.

The agency specialises in both residential sales and lettings, as well as offers a comprehensive range of property services tailored to meet the individual needs of its clients.

With a deep understanding of the local property market and a focus on customer satisfaction, Donald Ross Residential continues to be a trusted name in property.

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