Drivers wake up to £113 fine for using someone else's unpaid fuel
Drivers at Enterprise Car Club have warned they have been cruelly FINED - for using someone else’s unpaid fuel. One motorist wrote into the Guardian newspaper fuming over their treatment at the hand of the motoring group and car hire firm.
They asked: "On 27 July, I hired a car with Enterprise Car Club to visit the seaside with my family. Two weeks ago I received a fine from the company for unpaid fuel at a BP station in Attleborough in Norfolk. It had paid the collections agency £41.45 for the fuel, and the legal firm’s £42 fee, and added a £30 processing fee of its own, so a total of £113.45.
"I thought it was strange because I hadn’t been in Norfolk that day or that month, and indeed I’ve never been to Attleborough. I even double-checked my Google Maps timeline to make sure, and I was nowhere near there."
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Theysaid: "I called the petrol station and was told that it did not have a record of any fines on the vehicle I was driving from 27 July. I asked them to check other dates, just in case they had the right vehicle and the wrong date. There was a fine from 21 July for £41.45 in unpaid fuel.
"The person’s payment method didn’t work and they signed a form promising to pay within a certain amount of time. They probably forgot (which is why it went to the collections agency). The person that signed the form is named on the PCN."
After the Guardian stepped in, Enterprise confirmed there had been an error and the PCN related to 21 July, not 27 July. Enterprise Car Club said: “We have since contacted PL to apologise for the misunderstanding and have refunded him the full amount.
"We have also contacted the solicitors acting for the petrol station to notify them of the error.”