DWP issues update for all new Universal Credit claimants waiting for first payment

The Department for Work and Pensions (DWP) has issued fresh guidance for those intending to claim Universal Credit. Latest figures reveal that 6.7 million people are currently claiming Universal Credit in the UK. If you're looking to claim this benefit, there are several steps you need to follow before you can start receiving regular payments.

One of these steps is verifying your identity. In its advice, the DWP stated that verifying a claimant's identity "helps to link the right person to the right claim and reduce identity fraud ".

There are several methods you can use to verify your identity for Universal Credit, including online identity verification, face-to-face appointments, documentary evidence, and biographical interviews.

In a recent update, the DWP has released a comprehensive list of ID documents that new claimants will need to bring to the Jobcentre if they are asked to attend a face-to-face interview. You'll need to provide three pieces of evidence at your face-to-face interview: one photo ID, one proof of address, and one additional "further proof of identity".

The DWP stated: "Depending on your circumstances, details of what evidence you need to provide will be discussed with you when you apply for Universal Credit."

Below, we've outlined the updated and official list of ID documents you'll need to confirm your identity when claiming Universal Credit.

Photo ID

This can include any of the following:

  • Passport from any country

  • Photocard driving licence (full or provisional)

  • NHS identity card with a biometric chip

  • Armed forces or police identity card

  • PASS card (National Proof of Age Standards Scheme)

  • Biometric residence permit (BRP) showing you’re allowed to stay in the UK for six months or more

  • Foreign national identity card (but not identity cards issued under the UK National Identity Scheme)

  • Immigration status document or other travel document showing you’re allowed to stay in the UK indefinitely

  • Certificate of naturalisation as a British citizen, which shows you’re allowed to work in the UK

  • Foreign photocard driving licence with an international driving permit, valid for up to 12 months from the date you entered the UK

  • A residence permit, registration certificate or other document showing your right to live permanently in the UK, if you’re a national of the EU, Switzerland, Norway, Iceland or Liechtenstein

  • Permanent residence card issued to a family member of a national of the EU, Switzerland, Norway, Iceland or Liechtenstein

Proof of address

This can include any of the following:

  • Mobile phone, landline phone, gas, water or electricity bill dated within the last six months

  • Bank, building society, credit card or credit union statement, dated within the last six months

  • Current Council Tax statement

  • UK full or provisional photocard driving licence (if not already used as photo ID)

  • UK full paper driving licence

  • Vehicle registration documents

  • Your most recent tax notification from HMRC (for example, tax assessment, statement of account, notice of coding)

  • Any other correspondence from HMRC (but not a P45 or P60)

  • Mortgage statement

  • Letter from your employer

  • Letter from a school, college or university

  • Buildings, contents or vehicle insurance policies

  • Life insurance or assurance policies

  • Council rent card or tenancy agreement

  • Proof from the electoral register that you live at the address

  • Personal loan account statement

  • Student loan documents

  • Letter from an accountant or solicitor

  • Certificate from a utility supplier showing you use a pre-payment arrangement at your address, dated within the last six months

Further proof of identity

This can include any of the following:

Current debit, credit, or store card with a statement confirming the details on the card

  • P45 or P60

  • Savings account book

  • Personal cheque book

Or any of the following if not already used to prove your address:

  • Mobile phone, landline phone, gas, water or electricity bill dated within the last six months

  • Bank, building society, credit card or credit union statement, dated within the last six months

  • Current Council Tax statement

  • Current or recent payslip or pension statement, dated within the last six months

  • Your most recent tax notification from HMRC (for example, tax assessment, statement of account, notice of coding)

  • Student loan documents

  • Mortgage statement

  • Council rent card or tenancy agreement

  • Personal loan account statement

  • Buildings, contents or vehicle insurance policies

  • Life insurance or assurance policies

  • Certificate from a utility supplier showing you use a pre-payment arrangement at your address, dated within the last six months

  • Utility bills can be used for proof of address and as further proof of identity if they are from different suppliers