DWP issues urgent warning to millions who may receive a text message

The DWP have urged people to be careful
-Credit: (Image: John Stillwell/PA Wire)


Department for Work and Pensions (DWP) has issued a warning on its social media channels as scam text messages claiming to be from the DWP are being sent to people. Millions of people on benefits such as Universal Credit, State Pension, Income Support and Carers Allowance will have to be extra careful when contacted by the DWP.

In a post to X formerly known as Twitter, the DWP stated: "Be aware of scam text messages claiming to be from @dwpgovuk. Always be careful about links and never share personal or financial details Only engage with trusted official sources You can report suspicious messages to @actionfrauduk or search https://gov.uk."

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Each year as the festive season approaches scamming becomes more common. Scammers may send text messages that ask recipients to click a link to claim payments. These messages may appear to be from the DWP, but they are actually attempts to steal personal and financial information.

If you're uncertain about the authenticity of a text purportedly from a DWP department, the Scottish Government, Social Security Scotland, or HM Revenue and Customs, the best course of action is to directly call and verify.

According to the Government website, to avoid internet scams and phishing you should report misleading websites, emails, phone numbers, phone calls or text messages you think may be suspicious.

Do not give out private information (such as bank details or passwords), reply to text messages, download attachments or click on any links in emails if you’re not sure they’re genuine.

They further advise that some websites, emails or phone numbers look like they’re part of an official government service when they’re not, or claim to help more than they actually do. Some make you pay for things that would be free or cheaper if you used the official government service.