Yahoo News EE warns parents not to give smartphones to children under 11 amid links to mental health issues
EE has warned parents not to give smartphones to children under 11 amid links to mental health issues. The network provider recommends that children are given “limited capability devices” which only allow texts and calls.
When parents do choose to give smartphones to children aged 16 or below, EE advises enabling parental control features and restricting access to social media for those under 13, with these steps aiming to “safeguard children in the digital world”.
Recent reports have suggested that excessive smartphone use can be linked to mental health issues, and unrestricted internet access might expose young children to online harm.
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The new guidance comes as campaigners and MPs have urged tougher action to be taken on the issue. EE has also promised to introduce updated in-app controls, having launched a national school campaign to educate on responsible digital behaviour.
Mat Sears, corporate affairs director for EE, said: "While technology and connectivity have the power to transform lives, we recognise the growing complexity of smartphones can be challenging for parents and caregivers.
"They need support, which is why we are launching new guidelines on smartphone usage for under 11s, 11 to 13-year-olds, and 13 to 16-year-olds to help them make the best choices for their children through these formative years."
Children aged 11-13 should have family sharing capabilities installed on their first phone, allowing parents to monitor screen time, track usage and set time limits for applications. Children aged 13-16 should be allowed to join social media, but guidance suggests this should be linked to a parent or guardian account.
Parental controls should also be used to manage access to inappropriate sites, content and platforms. EE staff will be trained on the new guidance in the coming days and weeks, although smartphone sales will not be age-restricted.
Carolyn Bunting, chief executive of online safety group Internet Matters, said: “This initiative is timely and much-needed.
"Parents and guardians want their children to be able to stay connected with them and to experience the benefits of digital technology, but they are also concerned about online safety and wellbeing.
"Our recent research showed that parents want to make their own decisions about their children’s use of technology, but that many would value guidance to help them in doing so.
"It is fantastic that EE is supporting parents with age-specific advice to support children’s diverse technology needs."
