Millions of households across the UK will receive a £300 cost-of-living support payment paid directly into their bank by the Department for Work and Pensions (DWP) from the end of October.

The payment, due to land between 31 October and 19 November, is the second of three going to more than seven million eligible recipients, including those on means-tested benefits, such as universal credit, pension credit or tax credits.

The government is paying the credits to help ease the cost of living crisis for many who have found themselves struggling due to spiralling energy and food prices.

People eligible for payments who are claiming tax credits only, who do not qualify for a payment from the DWP, will get £300 from HM Revenue and Customs (HMRC) between 10 and 19 November.

Here, Yahoo News UK explains who is eligible for the government's cost of living payments.

Read more:

• Rishi Sunak U-turn will mean higher energy bills for millions, experts warn (Yahoo News UK)

• More than quarter of universities operating food banks for students – research (PA Media)

• Cost of living: Grocery price inflation at 'lowest level in more than a year' (Sky News)

What are the cost of living payments?

Between 25 April and 17 May, more than eight million households received a £301 cost of living payment from the government.

It was the first of three payments, totalling up to £900, for those eligible and on means-tested benefits, such as universal credit or pension credit, in 2023/24.

A second payment of £300 will be made from 31 October, with a third instalment of £299 scheduled for spring next year.

The DWP will send payments directly to recipients’ bank accounts, with a reference of their national insurance number followed by “DWP COL”.

Meanwhile, there have also been payments of £150 for eligible people with disabilities and £300 for pensioners, meaning some people will receive up to £1,350.

Who is eligible for the payments?

You may be entitled to up to three cost-of-living payments if you get any of the following benefits or tax credits on certain dates:

• Income-based jobseeker’s allowance (JSA)

• Income-related employment and support allowance (ESA)

• Income support

• Pension credit

• Universal credit

• Child tax credit

• Working tax credit

The credits will be made separately from regular benefit payments, and those who are eligible don't have to apply as the payments will be made automatically.

Some more details...

Universal credit: You would have been eligible for the first cost of living payment if you were entitled to a Universal Credit payment (or later found to be entitled) for an assessment period ending 26 January to 25 February this year.

Income-based JSA, income-based ESA, income support and pension credit: If you were entitled to one of these payments for any day between 26 January and 25 February, you will also have been eligible for the first £301 payment.

If you were entitled to one of these benefits during the period but did not receive a payment because your entitlement is between 1p and 9p, you'll still be eligible for the support payment.

Tax credits: If you received a payment of tax credits for any day in the period of 26 January to 25 February or are later found to have been entitled for this period, you will have been eligible for the first cost of living payment.

What if you haven't received your payment?

Most people should have received their £301 cost of living payment, but anyone who hasn't seen it in their bank accounts can report it as missing.

This can be done on the government website here.

Claimants will need their national insurance number. The government advises: "Before reporting a missing payment, check your bank, building society or credit union account, or your payment exception service voucher receipt. The payment will be made separately from your benefit."

Who is not eligible?

Anyone whose benefit is reduced to £0 for the qualifying period (sometimes known as a "nil award") won't be eligible for the support payment.

This can happen if you got more than one payment of earnings in a universal credit assessment period, if your partner's earnings or savings increased, if you started receiving another benefit, or if you got a "sanction" for not following the rules.

Read more: Experts demand universal credit overhaul during cost of living crisis (from April)

If your benefit is reduced to £0 you could still be eligible if money was taken off for other reasons, such as payments of rent to your landlord or for money that you owe.

You could still be entitled if you had a hardship payment after a sanction left you unable to pay for rent, heating, food or hygiene needs.