The Ellesmere Port scammer who has 'made thousands' from Taylor Swift fans with tickets con

An Ellesmere Port man has allegedly scammed thousands of pounds from multiple Taylor Swift fans across the UK and Ireland. Jordon Moore, 30, from Little Sutton, also made thousands from a previous scam selling greyhound racing equipment that never turned up.

A Cheshire Live investigation has identified multiple victims, with two claiming to have lost more than £1,000 to Moore. Evidence seen by Cheshire Live appears to show at least 15 fell victim to Moore, including a greyhound rehoming non-profit.

On March 29, Moore posted to a Facebook ticket exchange group offering two tickets for a Taylor Swift concert in Dublin. He engaged respondents who expressed an interest in the tickets in conversation and warned them of the rampant scams that have swirled around Swift’s first European tour in six years.

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To stop ticket touts, Ticketmaster customers obtain tickets through their own account on the website, with the bought tickets being non-transferable between accounts until just before the event. Therefore those looking to sell tickets months in advance are in fact selling access to the account that contains the tickets.

Moore took hundreds of pounds for access to the account containing his tickets, allowing the buyer to change the password.

Moore would request that he keep access in order to browse for other tickets. Fans who had sent money to Moore then found themselves locked out of the account containing the tickets for Taylor Swift.

Cheshire Live has identified five victims of Moore’s Taylor Swift scam, dating back to November 2023, with the scam active until April 2 2024.

Two of those victims have spoken to Cheshire Live, detailing how they built up such a level of trust with Moore that they sent hundreds of pounds to him following the transaction. Leona Walsh, 32, a single mother from Bristol, gave Moore £850 for the tickets and a further £250 loan.

John Raaness, 49, from Dublin, paid £1,100 for the tickets and leant a further £220 to Moore. More than a month on from the incident, neither John, Leona, nor any of the other victims we have spoken to have received any money back from Moore, despite repeated promises.

In messages seen by Cheshire Live, once the victim demands the return of their money, Moore becomes threatening. Examples seen by Cheshire Live include sending images of a victim’s home address and threatening to spread private images of the victim.

Moore’s Ticketmaster account has since been suspended after Cheshire Live made enquiries with the firm. It was not Moore’s first scam.

In February 2024, Moore advertised greyhound equipment amongst contacts he had made working as a racing greyhound trainer in Sheffield. He took as much as £585 from at least 10 victims for dog crates, coats and muzzles that never turned up.

Moore’s Taylor Swift scam

Moore’s Ticketmaster account contained two tickets for a Taylor Swift concert at the Aviva Stadium, Dublin, to be held June 30 2024. The tickets had been purchased originally by another individual, believed to be a friend of Moore’s former partner, and it was this individual’s name on the tickets and which the account was registered in.

The tickets remain non-transferable until “much closer to the date of the shows,” according to Ticketmaster, at which point they are able to be transferred through Ticketmaster’s website and app.

Moore found his victims through Facebook. On March 29, Moore posted to a Facebook group called ‘Taylor Swift Buy and Sell Dublin, UK and Europe Tickets’. He advertised two tickets, saying they were “purchased on Ticketmaster during pre-sale last July using an early access code I got in a ballot online”.

He adds he is “Selling due to break up in relationship and no longer required,” adding, “I don’t require any upfront payment as would prefer to meet in person to show tickets in my account and complete transaction.”

Leona Walsh, a single mother from Bristol, claims to have lost a total of £1,000 to Moore, leaving 12-year-old daughter Madison ‘devastated’. In messages seen by CheshireLive, Leona approaches Moore on Facebook.

In the messages, Moore warns her: “I wouldn’t advise you buy any tickets online off anyone they’re all scams. Meet the person only.”

Moore offered to sell access to the account which contained the tickets. Once the money was received, he allowed the buyer to change the password on the account.

Leona sent the £850 for the tickets on March 30, taking the money from her Swift fan daughter’s savings account. Moore allowed her to change the password to the account, before he requested access to the account again in order to source tickets for boyband Blue.

Leona said: “I asked if he could just go on AXS and look for tickets [for Blue] on there, and said that it seems a bit weird. He said he had always used Ticketmaster and he just wanted to browse for tickets there. So, I gave him back the password.”

The same day Moore took payment from Leona, he took a deposit on the tickets from John Raaness, 49, from Dublin, who would go on to pay Moore £1,100 for access to the account.

John said: “At one time I saw the name Leona was on the account and he said it was his ex-girlfriend and that she had the tickets before, and I thought that made sense — but he was actually also scamming Leona at the same time.”

In a message exchange with John prior to purchase, Moore once again warns of scammers: “You’d be purchasing the Ticketmaster account in which the tickets are, as transfers aren’t available currently. So anyone that tells you they’ll transfer the tickets to you are lying and it’s a scam.

“All these scams out there don’t even have the tickets. You’re lucky you’ve found someone genuine.”

Moore later tells John: “How do I know you’re going to show up for the sale without any form of deposit?”.

Moore then pesters John for ID, ‘for insurance’. He writes: “Would just be nice to see some ID to reassure me my tickets aren’t going to go sailing off into the wind. Surely you understand.”

When John in turn asks Moore for ID, he responds: “Did you not believe the tickets were real? I mean before you had access, did you think it was a scam?”

John agrees to give Moore access to the account so he can buy tickets for the boyband Blue with the money John has given him. He tells Moore: “That works, as long as you don’t lock me out after I send the money.”

Moore replies: “No I won’t John I’m not like that at all.”

After receiving payment from both Leona and John and maintaining his access to the account, Moore asks both his victims to loan money to him.

The pair gave Moore a further £250 and £220 respectively. John explained: “Once he had that trust established with us, he then went on to ask for more money, asking if we could lend him some money.

“I lent him some money thinking I could trust this person, that he seems alright.”

Moore then locked both Leona and John out of the account. More than a month on from the incident, neither John, Leona, nor any of the other victims of previous scams we have spoken to, have received any money back from Moore, despite repeated promises.

When Leona realised she had been scammed, she confronted Moore over Facebook messages and demanded her money back. Moore responds: “You’ll regret what you’re doing. I have your address, I know a lot about you.”

Leona said: “He’s not only scammed me, he has threatened me. He sent me screenshots of my front door online and said ‘Don’t f*** with me any further’. It has escalated now to threats of violence.”

Leona reported Moore to Action Fraud and police in early April.

Lloyds Bank estimates 3,000 fans have fallen victim to various Taylor Swift ticket scams across the UK, losing an estimated £1 million.

John Raaness made payments to Moore using Revolut. A Revolut spokesperson said: “We are very sorry to hear of Mr Raaness' case. As part of a suite of protections for our customers, Revolut provides targeted scam specific warnings where we believe transactions are likely to be fraudulent.

“Unfortunately, on this occasion, Revolut’s interventions were not heeded and we subsequently processed the transaction in line with our legal obligations and our customer’s instructions. We are, however, working with the partner bank involved in the incident to help recover the lost funds.”

A spokesperson for Ticketmaster has confirmed Moore’s account has since been blocked, adding: “In this case with Moore, we would always advise that people avoid buying tickets from individuals on social media or other unofficial platforms and instead only buy tickets from official sources.”

Cheshire Live has made several attempts to contact Moore and has put the allegations to him in writing. As yet he has given no response.

Moore’s greyhound scam

The Taylor Swift scam appears to not be Moore’s first. In February, Moore, a former greyhound trainer in Sheffield, took money from multiple victims, including a non-profit, for greyhound racing products that never turned up.

For this alleged scam, it appears that Moore used a middle-man to take money from his alleged victims.

Moore had Phillipa Murphy, 33, of Swadlincote, Derbyshire, accept money from other buyers on behalf of him, with Phillipa believing the transactions to be genuine sales. These transactions totalled £1,962.50.

Phillipa says her partner was one of the many people apparently scammed in this way, losing £585. She also describes hearing from ‘over a hundred people’ who had fallen victim to Moore’s scam.

The alleged victims came forward to Phillipa after she warned about his activities on several greyhound racing forums.

Claire Butler, 55, is the director of Home Run Hounds, a non-profit rehoming former racing greyhounds. She lost £110 attempting to buy dog coats and muzzles from Moore on February 8.

In the message exchange, Moore writes: “I feel terrible though because you’re a dog charity! I’m only selling them as need the £”.

On February 18, when Claire asked Moore where the merchandise was, he said all the items had been “recalled” and that he would sort “either the items or cash back”. Moore also owed £450 personally to Claire’s partner for two dog carriers that never arrived, along with the rest of the merchandise.

Claire messages Moore on February 22 to tell him she has spoken to “20 people who you have told you will pay them back. I can’t tell you how disappointed and upset I am.”

Claire reported Moore to Action Fraud. Claire said: “He went around doing it to everybody. He was so blasé, and I fell for it completely.

“I know in the grand scheme of things it doesn't sound like a lot, but I was absolutely appalled.”

Phillipa Murphy told CheshireLive: “He was previously a trainer in Sheffield. All trainers cross paths at meets. He approached me on Facebook saying he had given up and had loads of stuff for sale. The stuff never arrived.”

Moore used Phillipa to move his money through. Moore gave a vague explanation to Philippa about an issue with his bank, but she says she had no reason to doubt it.

Trusting that she was helping the greyhound community by assisting in the sales, she accepted money into her account from supposed buyers, under the agreement that she was to hold it and pass it onto Moore when his banking issue had been righted.

When she became aware of Moore’s deception, Phillipa reported the transactions to her bank as fraudulent, but the money had already been moved from Moore’s account and could not be recovered. She then reported him to Action Fraud.

She said: “He’s using multiple people to send his money through.

“He’ll say he’s waiting for something to be sorted out with his bank and you think, no problem, I’ll send the money over to you because it’s not coming out of your pocket and you want to help him out. He’s so convincing.”

Pauline Smith, Head of Action Fraud, said of Phillipa Murphy’s report: “It was assessed by the National Fraud Intelligence Bureau (NFIB) at the City of London Police but has not been passed to a police force for investigation at this time.

“With more than 850,000 reports coming into the NFIB each year, not all cases can be passed on for further investigation. Reports are assessed against a number of criteria which include the vulnerability of the victim.

“However, the reports most likely to present an investigative opportunity for local police forces, those where a crime is ongoing and those that present the greatest threat and harm to the victim or victims concerned, are the ones that are prioritised.

Of Leona Walsh’s report to Action Fraud, Ms Smith said: “A further report was received on 9 April 2024 and it is currently being assessed by the National Fraud Intelligence Bureau (NFIB) at the City of London Police.”

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