Facebook founder Mark Zuckerberg apologises for 'major breach of trust' over Cambridge Analytica data scandal

Tom Powell

Facebook founder Mark Zuckerberg has apologised for a “major breach of trust” and admitted the social network made mistakes which led to an international data scandal.

UK firm Cambridge Analytica is accused of improperly using data from 50 million Facebook profiles to help Donald Trump win the 2016 US presidential election.

Mr Zuckerberg said the political consultancy had provided formal assurances that the data had been destroyed after Facebook first learned of the breach in 2015.

In an interview with CNN, he said he was “really sorry” and accepted that some people were trying to use the site for political ends.

Apology: Mark Zuckerberg said he would be 'happy' to testify before US Congress (REUTERS)

He also said he would be happy to appear before US Congress "if it's the right thing to do".

Facebook has been rocked in recent days by the row involving Cambridge Analytica, which has prompted calls from politicians on both sides of the Atlantic for Mr Zuckerberg to answer questions.

"This was a major breach of trust, and I'm really sorry that this happened," he told CNN.

"I don't know about you, but I'm used to when people legally certify that they are going to do something, that they do it. But I think this was clearly a mistake in retrospect.”

Mr Zuckerberg explained that journalists at The Guardian had told Facebook in 2015 that Alexander Kogan, a Cambridge University professor, had shared data from an app he had developed with Cambridge Analytica.

Facebook immediately banned Prof Kogan's app and demanded that he and the firm delete the data, for which they provided "certifications" that they had.

Last week the company was alerted that Cambridge Analytica may not have deleted the data as they had said and the firm was banned from Facebook.

Prof Kogan is alleged to have surveyed more than 270,000 Facebook users through an app he created.

Facebook's settings at the time allowed app developers to access the personal data of not just the people who used their app, but of all of their friends as well.

Mr Zuckerberg said Facebook has already taken the most important steps to prevent such a situation from happening again.

He told CNN the site would be reviewing thousands of apps in an "intensive process".

"There are going to be some new tactics that we need to make sure that we observe and get in front of,” he said.

Mark Zuckerberg announced plans to protect users' data in the future. These include:

Investigating all Facebook apps that had access to 'large amounts' of data before 2014 policy changes came into force

Remove an app's access to your data if you have not used it in three months

Developers will be required to sign a contract in order to ask for access to user posts

Reduce the amount of data it is possible to hand over to an app without explicit permission

Place a tool which easily allows data permissions to be revoked at the top of your news feed

"This isn't rocket science. There's a lot of hard work we have to do to make it harder for nation states like Russia to do election interference.”

Facebook will ban developers who do not agree to an audit, and an app's developer will no longer have access to data from people who have not used that app in three months.

Mr Zuckerberg's apology came after a former employee of the company told MPs that Facebook had a "wild west" approach to looking after its users' data and had "little detection" of any violations of its policies.

Whistleblower Sandy Parakilas, who worked in policy compliance and data protection for Facebook between 2011 and 2012, claimed the company "had very few ways of discovering abuse or enforcing on abuse when it was discovered".

Facebook shares have slid by more than 7.6% since the first allegations were reported at the weekend by the Observer, and the firm received a backlash online - with a number of users reporting that they were deleting their accounts, including the co-founder of WhatsApp, which was bought by Facebook in 2014.

The company is also facing legal action from some of its own shareholders, who claim the company made "materially false and misleading statements regarding the company's business, operational and compliance policies".

CA chief executive Alexander Nix was suspended after recordings emerged of him making a series of controversial claims, including boasts that CA had a pivotal role in the election of Donald Trump.

The company has denied using Facebook data in its work on the president's election campaign.

Downing Street confirmed on Wednesday that the Government employed CA parent company SCL for a contract with the Ministry of Defence, but said this had ended before the recent allegations came to light.

"We are looking across Government to see if there were any other contracts," said a spokesman. "As the Prime Minister said, we are not aware of any current contracts."

The Conservative Party said it had been approached by CA with a pitch for work during David Cameron's leadership, but said this was rejected.

"The Conservative Party has never employed Cambridge Analytica or its parent company, nor used their services," a Tory spokesman said.

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