The "Feminist" Period Underwear Company Thinx Turned Out to Be Pretty Anti-Feminist
Period-proof underwear company Thinx is under fire this week after Racked published a bombshell investigation uncovering a pattern of abusive workplace practices allegedly happening at the startup.
Thinx markets itself to customers as a feminist brand, but disturbingly, employees don't seem to be benefiting from the company's pro-woman ideals. One anonymous former staffer who was interviewed for the report said her stint with Thinx was "like being in an abusive relationship" in "a middle school environment."
All told, half a dozen current and former employees spoke to Racked about their bad experiences at Thinx. Among the accusations:
Company co-founder Miki Agrawal's management style is verbally abusive. During one meeting, she reportedly lashed out at an employee and called her a "bitch."
Agrawal pressured staff to leave positive reviews of the company on job-search sites, even though Thinx's pay was "easily $30,000" less than what other companies paid.
Thinx's health insurance was way too expensive for employees to afford. Even the cheapest plan cost $200 per month.
Staffers had to return to work right away after having babies. Birth moms got just two weeks of paid leave and one week at half pay, while non-birthing parents got one week of paid leave and a week at half pay.
Firings happened completely out of the blue. Two employees learned they had lost their jobs only when their email accounts were abruptly cut off.
Employees were made to sign an agreement saying they would sever social media contact with all customers and potential customers - in other words, everyone on earth who gets their period.
"One of my coworkers started crying," an anonymous employee recalled of a harrowing staff meeting with Agrawal. "She said, you know, 'I love working here. I love working for women. But it hurts to know that I'm giving my whole life to Thinx basically, like I work all the time, but I can't even afford birth control. And what does that mean if we're at a feminist company and I can't afford to keep myself safe and protected?'"
Ten people reportedly have left the 35-person company since January. Last week, Agrawal stepped down as CEO but is said to be remaining with Thinx as "chief vision officer."
In light of the Racked story, writer and LGBTQ advocate Tyler Ford tweeted a thread about their hurtful experiences working with Thinx as a model and performer. Tyler (who is gender non-binary and trans) described a series of upsetting encounters with employees that included transphobic language and creative theft.
i've never spoken about my experiences with thinx bc they were too humiliating/upsetting to talk about publicly https://t.co/toRa3gNQqi
- Tyler Ford (@tywrent) March 14, 2017
first red flag was the abysmal amount of money offered for a potential shoot (for a company who makes millions & covers NYC transit w/ ads)
- Tyler Ford (@tywrent) March 14, 2017
BIG RED FLAG: i pitched them over the phone. when i pitched myself & my message, they said, 'ok, but, we already have a trans model.'
- Tyler Ford (@tywrent) March 14, 2017
the script we were given for thinx's intersectionality-themed NY fashion week show is literally 2 trans folks harassing each other on stage
- Tyler Ford (@tywrent) March 14, 2017
Y'ALL SEE THAT? AFTER *ALL* OF THAT, THE TRANS DUDE WHO DECIDED TO STAY IN THE SHOW STOLE MY SCRIPT & USED EXACT LINES I WROTE.
- Tyler Ford (@tywrent) March 14, 2017
(To read Tyler's entire thread, click here.)
Actress and author Mara Wilson shared her support for Tyler, tweeting that she, too, had "disappointing experiences" with Thinx.
@tywrent I am so sorry to hear this. I had disappointing experiences with them, but nowhere near as awful as this.
- Mara Wilson (@MaraWilson) March 15, 2017
As the Racked story and Tyler's tweets spread, more people came forward to denounce the brand on Twitter.
@SheTHINX I'm disappointed with your parental leave policies & low wages I won't be buying more or promoting your products til they improve.
- Emily Maynard (@emelina) March 15, 2017
Very upsetting to read about a company that I respected @SheTHINX https://t.co/NL5QoIxbCG
- Katharine Smith (@Kat_2165) March 15, 2017
This is a must-read. (I say this as a Thinx user and someone who was impressed and intrigued by its former CEO.) https://t.co/ItquKq6j6B
- Hannah Bae (@hanbae) March 15, 2017
This Thinx takedown is an object lesson: you can't use feminism to sell a product & not practice it https://t.co/WUSHec5Q0O
- Anne Helen Petersen (@annehelen) March 14, 2017
Seventeen.com contacted Thinx for comment and received a statement from a spokesperson that read, in part: "Our leadership is getting to the bottom of these allegations, and, as ever, we are actively working to address and improve our corporate culture."
Thinx also addressed Tyler's tweets. "We are devastated to hear about Tyler's account of their experience at the THINX fashion show," the statement read. "The hypocrisy of it all... we see it. THINX seeks to break barriers for the marginalized and uplift the silenced, and clearly, we still have a ways to go. From the bottom of our hearts, we'd like to extend our deepest apologies to Tyler and the LGBTQIA community. Tyler, we recognize that we are undeserving of the lessons you are so gracefully teaching us-but we promise to learn from your bravery and do better."
Hannah Orenstein is the assistant features editor at Seventeen.com. Follow her on Twitter and Instagram!
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