Halifax and Lloyds warning as customers 'unable to see payments'

Halifax and Lloyds warning as customers 'unable to see payments'
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Lloyds and Halifax banking apps are down as furious customers can’t see payments. Lloyds Banking Group confirmed in a post on X that there was an issue and that it was working to fix it as soon as possible on Tuesday (October 1).

A Twitter/X user said: "@LloydsBank I cannot view transactions in my new Lloyds app even previous month's data is not visible please help." A second customer added: "Is anybody else experiencing problems with #LloydsBank online? Since about 10 am, I’ve not been able to view any transactions.

"it just says £0.00 in and £0.00 for every single month their online automated system is working ok, just not online banking." Another X user said on social media today: "Thanks @BankofScotland that was embarrassing when I went to pay for my shopping!!!!!"

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Lloyds said: "We know some customers are having issues with Internet Banking and Mobile Banking. We're sorry about this and we're working to have everything back to normal." Another said the app was down and their balance was showing as £0.

At the time, the high street lender responded to customers' queries and said it was working to resolve the problem. Halifax said in a statement in the wake of the issues: "We know some customers are having issues with Internet Banking and Mobile Banking.

"We're sorry about this, and we're working to have it back to normal soon. We appreciate your patience." A Lloyds Banking Group spokesperson told BirminghamLive today (Tuesday October 1): "Our apps and internet banking are back to normal. We're sorry some of our customers had issues earlier today.”

Around 19million people use Lloyds Group online banking services and it has become increasingly popular as lenders shut their physical branches. It came after another customer fumed: "I cannot view transactions in my new Lloyds app, even previous months' data is not visible."