High-end Exeter store closed after flooding
An Exeter store has been closed for maintenance after it was flooded last week. Video footage showed water gushing into the store late on Thursday evening (September 19).
Reiss in the Princesshay Shopping Centre remains closed today (September 23) for emergency maintenance to take place. Signs have been taped to the doors, saying: "Due to emergency maintenance, we will be temporarily closed until further notice."
Additional signs have been placed on the storefront, which advise customers on how to collect or return products during the closure. They say: "Between 10am and 5pm. For Click & Collect parcels, please knock or call, and we will retrieve your parcel for you.
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"For online refunds, please knock or call so that we can take your parcel, and refund you remotely if you wish. For in store refunds, we will be happy to extend the return date, but will be unable to process the refund at this time. Apologies for any inconvenience caused, Team Reiss Exeter ".
Footage taken just before 10pm on Thursday evening showed water gushing from the ceiling of the store while a man rushed to remove clothes from the railings. According to the Met Office's weather report, there was no rain in Exeter on Thursday.
Last week, DevonLive contacted Reiss to ask what caused the flooding, whether any stock had been damaged and whether the store would need to undergo maintenance but the retailer declined to comment. Princesshay has also been contacted for more information.
It is currently unknown how long the store will need to be closed for and whether maintenance has started. Clothing has been removed from the front of the store, where the water appeared to have entered the shop unit and mannequins have been taken down.
The brand is best known for its high-end clothing, which often has a high price-tag. It was founded by David Reiss in 1971 with a store in Bishopsgate, London, when it initially sold men's suits. The Exeter branch opened on the corner of Bedford Street and the main Princesshay Shopping Centre in 2007.