HMRC urges people to get in touch in 'tax refund' alert

HM Revenue and Customs (HMRC) is urging people to make contact in certain circumstances, as a "tax refund" scam is currently doing the rounds. HMRC, the government department that collects tax, as well as distributing some benefits, among other services, has warned: "Some Self Assessment customers are being contacted by scammers about a 'tax refund'."

A post on X continues: "We will never contact you from a non hmrc.gov.uk email to discuss tax refunds or send personal info." An accompany link provides further information, explaining that people should report suspicious emails, phone calls, or text messages to HMRC directly.

Gov.uk guidance states: "Even if you get the same or similar scam contacts often, report them. Do not open attachments or click any links in an unexpected email or text message, as they may contain malicious software or direct you to a misleading website.

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"Delete any emails or texts once you’ve reported them." HMRC said it uses QR codes in letters and other correspondence, with these usually linking to Gov.uk.

The government department added: "We will tell you if the QR code takes you anywhere else. You will never be taken to a page where you have to input personal information.

"HMRC will never ask for personal or financial information when we send text messages. We advise you not to open any links or reply to a text message claiming to be from HMRC that offers you a tax refund in exchange for personal or financial details.

"HMRC will never send notifications by email about tax rebates or refunds.

"Do not:

• click on the links to visit a website mentioned in a ‘tax rebate’ email

• open any attachments

• disclose any personal or payment information

"Fraudsters may spoof a genuine email address or change the ‘display name’ to make it appear genuine. If you are unsure, forward it to us and then delete it."