Yahoo News Huge Manchester venue responds to neighbours' claims over its customers' antics
Neighbours next to one of Manchester’s largest venues 'can't relax', they claim.
Those living near Diecast, on Ducie Street near Piccadilly, say their lives have been disrupted by rowdy customers leaving the former foundry, taxis picking up revellers and bass rumblings from the venue. They have complained to the council, which says it visited Diecast 59 times between July 2023 and May 2024, but found no issue.
Diecast offers customers a food hall, beer hall and events space. Bosses say they have acted to quell noise worries and move taxis on.
But neighbour Maged Selim - who moved into his flat in 2008, 15 years before Diecast opened up inside the former Presbar Diecastings foundry - told the Manchester Evening News he 'can't relax'.
“It’s like we have someone hammering next door,” he said. “It’s a thud. And it’s every Thursday, Friday, and Saturday from 6pm to 1am.
“We get [people] urinating and cars parking across our gates so we cannot get into our homes.”
Mr Selim said he has measured the noise levels on his balcony, and believes the sound of customers chatting in the summer regularly hits ‘60 or 70’ decibels.
A spokesperson for Deloitte LLP, representing Diecast, said the venue ‘is dedicated to being a good neighbour by actively working to minimise disturbance and foster positive relationships with the surrounding community’ by installing extensive sound insulation, moving exits away from flats, encouraging customers to leave quickly, and implementing taxi marshalls.
They added: “In addition to the measures [taken], the team maintains an open line of communication to ensure residents can easily raise concerns. A 24-hour phone line and a dedicated email address are available for neighbours, with the on-site management team committed to responding promptly to all inquiries.”
A spokesperson for Manchester council said the authority ‘takes any complaint around noise nuisance very seriously, and works to investigate any incidents which are reported to us’.
“We recognise there will always be a balance to be struck when residential buildings are in proximity to entertainment venues, and we will often work closely to mediate a resolution should any problems arise,” they added.
“In this case, the council’s licensing and out of hours team has carried out 59 separate visits, both proactively and reactively, between July 2023 and May 2024. During these visits a range of assessments took place, however, officers determined that noise levels observed did not reach the threshold for statutory nuisance.
