Hundreds of holidaymakers left without baggage after failure at Gatwick Aiport
Hundreds of holidaymakers have been left without their luggage after a failure at Gatwick Airport saw them arrive at their destinations bagless.
Over the weekend, a number of bags were not put on flights leaving the North Terminal because of problems with the system.
@easyJet@Gatwick_Airport please get your act together and sort out your baggage crisis! Would not have checked in luggage had i known!!
— FenellaEdwards (@fenellaedwards) August 21, 2017
A Gatwick Airport spokesman said: "A small number of bags were not put on departing flights over the weekend due to an issue with the baggage system. The issue has since been rectified.
"Gatwick recognises the inconvenience that this issue has caused and would like to apologise to anyone affected. Passengers should contact their airline for the latest information on their missing luggage."
I'll be waiting for news about my baggage, "disappeared" yesterday because of the belt problem at North Terminal.
— Umberto Villano (@UmbertoVillano) August 21, 2017
A spokesman for easyJet said: "Due to a baggage belt failure at London Gatwick Airport yesterday, easyJet, like other airlines, experienced delays in the delivery of hold luggage to departing aircraft.
"This resulted in a number of flights departing without all of the luggage stowed in the hold."
He added that the airline was working to return the luggage to passengers as soon as possible.
@Gatwick_Airport in the baggage queue at 4.15am for 6am flight only through security at 5.40 & couldn't board my flight due to baggage fault
— Roseline (@roselinerobert1) August 21, 2017
But some travellers took to Twitter to express their frustration that they had not been able to get in touch with someone from the budget airline, while others asked for compensation.
Jessehall95 wrote: "We are currently in Marrakech without our luggage that has our medication and medical creams because @easyJet cannot tell us where it is..."
Sophia Corcoran posted: "I call easyJet gatwick and I am redirected to Alicante who have not picked up since 8am. My 3mth son is without his milk, car chair & bed!"