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Hurricane Maria: US senator urges airlines to cap fares for people fleeing storm

Airlines urged to cap fares for people fleeing Hurricane Maria - AP
Airlines urged to cap fares for people fleeing Hurricane Maria - AP

Ten leading US airlines have been urged to cap airline fares for people fleeing Hurricane Maria.

Bill Nelson, a Democrat senator from Florida, has written to the airlines' chief executives, asking them to prevent fares spiralling as the hurricane approaches.

Fares soared in the days leading up to Hurricane Irma as it bore down on the Caribbean, Florida, Georgia and South Carolina.

Flights, which would normally have cost only a few hundred dollars, went on sale for several thousand dollars as aircraft filled up.

Airlines were accused of price gouging, with several members of Congress calling on Elaine Chao, the US transportation secretary, to hold an investigation.

United's prices appeared to be particularly high, with the airline quoting $6,785 for a trip from Miami to Denver.

The airline, however, said the price was quoted in error, citing a computer glitch and denied exploiting the crisis.

Florida senator Bill Nelson - Credit: Brian Blanco/Getty Images
Florida senator Bill Nelson Credit: Brian Blanco/Getty Images

Eventually carriers bowed to public pressure and agreed to cap fares.

To avoid a repetition Mr Nelson sent letters to the heads of American, United, Delta, JetBlue, Southwest, Spirit, Alaska, Hawaiian, Frontier and Allegiant.

“As you know, Hurricane Maria is a major hurricane and is threatening Puerto Rico and the Caribbean now and may be a threat to the U.S. coast by next week,” Mr Nelson wrote. 

“Therefore, I urge you to begin the process now for implementing capped airfare and ensuring that refunds are promptly issued for cancelled flights.

“Individuals and families should not be forced to delay or cancel their evacuation efforts because of confusion over the cost of airfare."