SINGAPORE – Jetstar Asia will be moving its operations to Changi Airport Terminal 4 (T4) by 25 March 2023.
In a statement announcing the move on Friday (4 November), Changi Airport Group (CAG) and Jetstar said that the agreement follows the completion of a joint study by both parties.
The parties said, "With 17 gates to support narrow body aircraft, T4 provides ample gate capacity to support Jetstar Asia's narrow body aircraft fleet and offers room for the airline to expand. It also reduces the need for the airline to have bussing operations to remote stands."
CAG's managing director of air hub development, Lim Ching Kiat, said, "CAG values Jetstar Asia as an airline partner and we are pleased to reaffirm our strategic partnership. We have been working very closely with Jetstar Asia over the past few months to study intensively the potential impact of its move on passenger experience and its business.
"Following the completion of our joint study, which included operational trials, we are glad to have reached agreement. Jetstar Asia's move will enable Changi Airport to optimise the use of its aircraft gates in order to meet increasing travel demand, especially during the early morning peak period. It will also create headroom for Jetstar Asia and other airlines to grow at Changi."
Earlier in July, Jetstar had slammed CAG for its move to relocate the low-cost airline's flights to the air hub's T4.
In response to queries from Yahoo News Singapore, Jetstar, which operates in Singapore mainly at Changi's Terminal 1 and to a lesser extent at Terminal 2, had then said, "We are extremely disappointed that the Changi Airport Group (CAG) has chosen to unilaterally announce a plan to relocate the Jetstar Group to Terminal 4 at Changi International Airport, before any agreement has been reached."
Later in August, Transport Minister S Iswaran said during a media tour of T4 that the two parties were in talks to ensure that the low-cost airline's operations stay effective at the Changi Airport.
A new chapter in T4
Lim added, “We recognise that Jetstar Asia requires more time to prepare for the relocation to T4. Hence, we have agreed to extend the timeline for its move by five months. With the operational provisions that CAG has committed to support its relocation, Jetstar Asia can be assured that its interests, and those of its passengers, will be met.”
Jetstar Asia's CEO, Barathan Pasupathi, said, "Since launching our operations in Singapore 18 years ago, Jetstar has called Terminal 1 home. During this time, we have welcomed more than 40 million customers on board our flights and extended our excellent product offering to premium airline partners including Qantas, Emirates and around 40 other codeshare and interline carriers.
"Moving to Terminal 4 is the start of a new chapter. We are committed to continuing to ramp up our operation and plan for future growth, and we appreciate the assurances that CAG have given ahead of this move."
T4 reopened on 13 September 2022, after more than a two-year hiatus due to the pandemic and served about 350,000 passengers in its first month. Fourteen airlines have moved their operations to the terminal, including Air Asia Group, Cathay Pacific and Korean Air.