Learner drivers warned they could lose money and test slot with mistake

Leaner drivers have been warned not to rush into booking a test too early otherwise it could end up backfiring on them.

The Driving and Standards Agency (DVSA) said that some learners are using unofficial websites and apps to find and book an earlier driving test so they can avoid any potential long waiting times across parts of the UK. But choosing this method, however appealing it might be, could end up losing them money as well as missing their test opportunity entirely.

The government agency is urging anyone tempted to think carefully before booking what is known as a ‘cancellation appointment’. There are also fears that a learner's personal information could be even used without their consent by choosing an unofficial company.

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The DVSA says it does not "run, approve or endorse any cancellation finder apps or services" and has now published new guidance to help learners be aware online when they go book and manage their driving test. While DVSA chief executive Loveday Ryder noted that GOV.UK is the only official means for booking a practical driving test.

He said: "Using GOV.UK will keep your data safe, help you stay informed and save money. DVSA does not run, approve or endorse any cancellation finder apps or services and we encourage learners only to book their driving test when their instructor agrees they are ready," and added that, "You should always keep your driving licence number secure. It could be invaluable to those looking to steal your identity."

Anyone using unofficial apps and websites to book and manage tests might not receive important emails about their test, for example if the date of the test has been changed. While it noted that a review of several unofficial cancellation finders and apps found that none of them had a privacy notice that complied with data protection law.

For learners who still wish to book their test through an unofficial channel the DVSA said to make sure you are "really ready" for an earlier test. In addition, it advised to check how the service will use your personal data and also how much the service will charge. The DVSA also urged anyone who's been the victim of an online scam to contact Action Fraud.

Elsewhere, the driving instructors’ National Associations Strategic Partnership (NASP) said: "NASP wholeheartedly supports any campaigns and guidance which works to dissuade learners from using third party booking apps. Taking shortcuts to queue jump and book an earlier test could come back to bite you, by losing your money, your test slot and even the potential loss or misuse of your personal data.

"Don’t take the risk, use the proper booking channels, listen to the advice about making sure you’re ready for test and becoming a licensed driver, and get and take your test the correct way."