Marks and Spencer confirms opening of two new London food halls and which 5 stores will be upgraded

M&S Purley Way Foodhall, opened April 2023
-Credit: (Image: M&S)

Marks & Spencer has announced plans to open two new food halls in London and to upgrade and modernise 12 existing city stores today (May 29). The plans are part of a £30 million project to renew stores in the capital this financial year which is expected to create 100 new jobs.

The retailer is opening two new fresh-market style foodhalls in Sidcup and Friern Barnet. Five of the 12 stores due to be modernised have been confirmed, these are: Brixton Road, Chancery Lane, Blackheath, Teddington and Islington. All of these upgrades are expected to be completed by Summer 2024, except Islington which will be done by early 2025.

The new M&S food hall in Sidcup (124 Station Road, DA15 7AB) will be a massive 7,200 sq ft and is set to open on the 19th June, led by Store Manager Karen Black, who is celebrating 24 years with M&S this year. Meanwhile a brand-new 18k sq ft foodhall in Friern Barnet will open this August.

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In-store bakery at M&S Cardinal Place, Victoria – renewed in June 2023
In-store bakery at M&S Cardinal Place, Victoria – renewed in June 2023

Customers at the 12 renewal stores across London will benefit from bigger in-store bakeries, dedicated Flower and Wine shops– all with the retailer’s signature renewal design and neon lighting. Each will also have Click & Collect facilities – 63% of M&S customers currently collect their online orders in-store.

The new food halls and renewals are part of a wider UK scheme by M&S to open up to four new full-line stores, nine new foodhalls and undertake around 25 store renewals across the UK over the course of the financial year.

The project is targeting 180 higher quality, higher productivity full-line stores and 420 foodhalls across the UK. M&S currently has over 80 owned stores across Greater London and in recent years, has invested over £20 million in its London store estate.

Sacha Berendji, Operations Director at M&S, said: “We cannot wait to bring the magic of M&S to even more customers across the capital. Expanding our presence in London is key part of our growth strategy – our market share in food is higher here than any region in England and there is plenty of untapped potential. Our new and renewed stores are performing ahead of forecast and attracting new customers, giving us the confidence to keep accelerating our store rotation strategy. As the former Regional Manager for London, it’s brilliant to be spearheading that acceleration in the capital through this multi-million-pound investment and showcasing the very best of M&S quality, value and innovation.”

Flower Shop at M&S Queensway Convenience store, which opened last month
Flower Shop at M&S Queensway Convenience store, which opened last month -Credit:M&S

In addition to the over £30m investment in its owned store estate, M&S is also expanding its convenience offer, delivered through its franchise model, enabling more customers to enjoy the M&S Food range on the go.

This April, a new convenience store launched in Queensway, while a Shaftesbury Avenue location is set to open in Summer. In addition, over 15 M&S convenience stores in London will be renewed, including the Surbiton store and both Marylebone and Paddington stations.

Last year London saw investment from M&S too with a new full line store opening in Purley Way, a new food hall in Earlsfield and a store renewal at Cardinal Place in Victoria.

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