Mind the app: Northern reveals reason why dating apps are banned on trains
Northern is reminding customers that its on-board WiFi service restricts access to dating apps and websites.
Passengers across the North of England will be unable to search for their ideal match during their commute, but the train operator insists there's a valid reason behind this.
The Friendly WiFi scheme, which Northern's on-board WiFi operates under, blocks certain types of content, including those related to dating.
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Access to video streaming, gambling, alcohol, adult content and nudity-related websites and apps are also restricted on-board, along with software updates and file sharing services.
The Friendly WiFi scheme ensures that Northern's on-board internet service adheres to minimum filtering standards, considering children could be on board.
Matt Rice, Chief Operating Officer at Northern, stated: "We welcome millions of people on-board our trains every year – and access to safe and reliable internet is part and parcel of our customers’ expectations.
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“Whilst some dating websites – and users – will operate with appropriate levels of self-moderation, some might not and it’s important that content not suitable for everyone to see or hear - particularly children – isn’t viewed on our trains.
“With some of the other banned categories – it’s simply about ensuring that there is sufficient bandwidth for all our customers to use while they’re on the go."
In 2023, Northern issued a reminder to its customers that viewing 'NSFW content' (Not Suitable For Work) is not deemed appropriate on-board its trains.
The term 'NSFW' can encompass a wide range of content, from inappropriate jokes and foul language to offensive topics and explicit material.
Since 2017, Northern has been a participant in the Friendly WiFi scheme, a partnership with the UK Council for Child Internet Safety (UKCCIS).