Nest's thermostat app is down during a major heat wave in the US

Nest's app for its connected thermostats is down for some users.

The company's site confirms the outage:

Nest

It's unclear how many Nest users are affected by the outage. One Nest user in Tech Insider's office was still able to control her thermostat from her iPhone app, but plenty of users are complaining on Twitter. It appears you can still manually control the affected thermostats. The company's error message says the devices should still be working even though you can't adjust them with the app. Meanwhile, much of the US is going through a major heat wave that's expected to last through most of the week.

A Nest spokesperson confirmed the outage in a statement:

"We’re currently investigating an issue that has resulted in a small percentage of Nest Thermostats and Nest Protects to appear offline," the spokesperson said. "While these devices cannot be controlled through the Nest app at this time, they are online and continue to function, including working to set schedules, allowing for manual adjustments and alerting people to smoke and CO events. We are actively working to restore remote control of these devices through the Nest app."

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