Netflix users warned over viewing message that'll 'raid' bank account

James Rodger
·2-min read
Netflix users warned over viewing message that'll 'raid' bank account
-Credit: (Image: Reach Publishing Services Limited)


An urgent warning has been issued to Netflix users over a new bank-raiding scam that STEALS accounts. Bitdefender, a company specialising in anti-scam protection, has issued a warning over fake messages doing the rounds, in a phishing scam.

Sharing a snap of one of the messages, the correspondence from fraudsters appears to read: "NETFLIX: There was an issue processing your payment. To keek (sic.) your services active, please sign in and confirm your details at https://account-details[.]com."

On its website, Netflix - which is the home of the likes of Emilia Perez, Stranger Things, The Umbrella Academy, You and more, explained: "If you get an email or text message (SMS) asking for your Netflix account email, phone, password, or payment method it probably didn't come from Netflix. Below are tips for identifying and handling suspicious emails and texts to keep your account safe."

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The streaming service, which is rivalled by Disney Plus and Amazon Prime Video in the UK, added: "We'll never ask you to share your personal information in a text or email. This includes: credit or debit card numbers, bank account details or Netflix passwords.

"We'll never ask for payment through a 3rd party vendor or website." The streamer, which is the home to Heartstopper and Wednesday and more, added: "If the text or email links to a URL that you don't recognize, don't tap or click it.

"If you did already, do not enter any information on the website that opened." It also urged Netflix viewers to not click when approached, adding on its website: "Scammers can’t get information from you unless you give it to them.

"So don’t click any links in the messages or reply to them." Bitdefender identified the scam running in 23 countries, including the United States, as well as Germany, France and Australia.

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