What’s Next? The Future With Bill Gates review – has Tom Hanks really joined his secret lizard society?

<span>Surprisingly charming … In What’s Next: The Future with Bill Gates, the tech billionaire says he didn’t foresee many of the the internet’s uses.</span><span>Photograph: COURTESY OF NETFLIX</span>
Surprisingly charming … In What’s Next: The Future with Bill Gates, the tech billionaire says he didn’t foresee many of the the internet’s uses.Photograph: COURTESY OF NETFLIX

“In 2022 AI woke up.”

“We are building something – wisely or not – way smarter than us”.

“It still needs human collaboration. Luckily. Hopefully.”

“What will we replace people’s sense of purpose with?”

“We have to think about the worst case scenario now because it’s already more powerful than social media, and we’ve already dropped the ball there.”

The terror-inducing statements come thick and fast in the opening episode of this documentary series, What’s Next? The Future With Bill Gates. A lot of them are said by people who have had a big hand in inventing the stuff, which is not hugely reassuring. Experts, innovators, tech journalists and – uh – film director James Cameron (there to deliver an extended metaphor about not waiting until an iceberg hits to see how you’ll deal with it when you’re steering the new AI ship) are interviewed by the Microsoft founder turned billionaire philanthropist.

Gates is a surprisingly charming, drily funny presence – especially in episode two, which deals with the problem of disinformation now being able to fly a thousand times round the world before the truth has fired up its laptop. This sees him discover that Tom Hanks is thought to have joined his secret lizard society bent on global domination via microchipping McDonald’s fries (conspiracists appear to want to fold every American treasure into one giant theory, and you kinda have to admire the work they’re putting in).

Gates is an optimist. I agree we might all feel better about life if we had lived his and had umpty squillion in the bank to show for it. But Gates, the programme is at pains to point out, is working and investing to make that optimism well founded. Each episode tackles a particular issue: the threat (or not!) of AI, keeping hold of the truth in the internet age, the problem of the climate crisis, the vast inequalities caused by untrammelled capitalism (Bernie Sanders calls his wealth “obscene” and it’s the only time Gates’s smile falters), global healthcare provision and eradicating disease.

People at the cutting edge of the technology that may save us in each case are interviewed, along with a celebrity or two (including Cameron, Lady Gaga and, with crushing inevitability, Bono). A promising scheme or two that Gates is backing to solve the problem is cheerily outlined (new generation nuclear power plants that won’t pollute or kill us!). Gates ends with an uplifting thought in voiceover or in person, and everything is very brightly lit.

If What’s Next? is intended as a counsel against despair, though, it needs to be fleshed out. I’m glad about the new nuclear power plant possibilities, but I’ve searched through my notes several times and concrete plans for curtailing AI and retaining humanity’s sense of purpose seem markedly thin on the ground. When some of the people most deeply involved are begging for regulation and yet no regulation is forthcoming – what happens then? A lot of people seem to be essentially standing around saying they only intended AI to be used for catching cancer early or making online education available to all, not for replacing human interaction or reducing us all to workless lumps of flesh wandering about the fully automated planet searching for ways to fill the unforgiving minute. Yet there doesn’t seem to be any way of stopping it.

There are ways, Sanders points out in episode four (“Can You Be Too Rich?”), that income inequality can be solved. But Gates does not seem too keen on the idea of capping fortunes. Senator Mitt Romney seems to be more congenial company, bloviating about the American dream, innovation, pro-risk attitudes. But again – how this helps the 38 million Americans unable to afford the basic necessities of life while 1% hold 40% of the entire country’s wealth is far from clear. But Gates has got 300 members of the former to pledge to give away at least half of their fortunes when they die. So that’s all right then.

And what are we to make of Gates when he reveals that he never envisaged the internet being used for anything other than the dissemination of facts and the dispersal of ignorance. He never foresaw business models built on engagement and therefore fuelled by outrage and rumour. Never thought people might offer a million different opinions instead of reaching for the suddenly accessible but still authoritatively sourced facts now to hand. Never thought that democracy could be threatened, demolished, destabilised by the unprecedented ability of people to find their people – however rare, weird, violent, malevolent – and marshal themselves into forces to be reckoned with.

You have to ask – was that optimism, foolishness or the most world-changing blindspot in history? What’s Next is a good question. But sometimes, what was built into a system long before is worth even more examination.

• What’s Next? The Future With Bill Gates is on Netflix now.