NHS patients express increasing dissatisfaction with levels of privacy

Patients express dissatisfaction with levels of privacy - PA
Patients express dissatisfaction with levels of privacy - PA

NHS patients are increasingly dissatisfied with the level of privacy afforded to them in hospital, a new report has revealed, after repeated Government failures to close mixed-sex wards.

A patient-led study assessing the non-clinical aspect of NHS care shows that scores in the area of "privacy, dignity and wellbeing" have decreased by four per cent since 2014.

The revelation comes just months after a long-standing pledge to close mixed-sex hospital wards was dropped by the Conservatives, despite it appearing in both its 2015 and 2010 manifestos.

Figures published earlier this year showed that the number of patients who had to endure mixed-sex hospital ward had trebled in two years.

Almost 8,000 patients were treated in shared accommodation in the 12 months to March - a rise from 2,655 in 2014/15.

NHS rules that say men and women should be treated on different wards.

It follows repeated pledges from Conservatives to end the practice, with four manifesto promises.

Hospitals must now pay out up to £250 for every mixed-sex breach - defined as a night spent by a patient on a mixed-sex ward.

The latest assessments of NHS care, published by NHS digital, show that the average national privacy, dignity and wellbeing scores decreased in acute/specialist sites, mixed service sites and treatment centres since last year.

The largest decline in score was for mixed service facilities, where there was a 3 per cent decrease.

Teams looked at care at 279 organisations including 222 NHS Trusts and 57 voluntary, independent or private healthcare providers.

Organisations were also rated for their choice of food, 24-hour availability, meal times and access to menus and scored an average of 88.8 per cent - 1.8 percentage points higher than in 2016.

Scores for hospital food had risen, according to the report - Credit: PA
Scores for hospital food had risen, according to the report Credit: PA

At ward level - where food was assessed for taste, texture and appropriateness of serving temperature - the national average score was 90.2 per cent - 1.2 percentage points higher than last year.

The Campaign for Better Hospital Food said patients were likely to be "gobsmacked" that hospital meals had been rated so highly.

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Why is the NHS under so much pressure? |
Why is the NHS under so much pressure? |