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The wait is finally over ? Nordstrom has officially launched its Canadian e-commerce platform, Nordstrom.ca! The exciting news comes just weeks after the Seattle-based luxury retailer announced the temporary closures of all Nordstrom Canada and Nordstrom Rack Canada stores due to COVID-19.
Offering new and improved ways for Canadians to shop their favourite and luxury brands safely online, the new site introduces affordable standard shipping and returns, duty-free purchases in Canadian currency, online gift card purchases and quick and easy Nordy Club enrolment where you can score exclusive fashion access and services in-store and online.
Here?s everything you need to know about shopping on Norstrom.ca.
How you return purchases made online?
If you have an account or an order number, you can start your return now. If you don't have an account or you're missing order information, you can start your return here. You must print your return label to send back your items. Your return is usually processed within 10-14 business days. Once stores open, you also have the option to simply bring the item(s) you'd like to return to a Nordstrom store along with your receipt and original form of payment. Any salesperson can assist you with your return. (Please note Canadian locations will not accept returns of Nordstrom US, Nordstrom.com, or Nordstrom.ca merchandise at Nordstrom Rack locations).
How much are shipping fees?
Nordstrom Canada will ship almost anything to most Canadian locations for free. See here for a list of exclusions.
Gift Cards ship separately, free of charge, via Standard Shipping and usually arrive within 4-7 business days. Two Business Day delivery is available for a $9 shipping fee. Nordstrom eGift Cards are emailed within 4 hours of credit approval. (Please note international customers cannot purchase or redeem Gift Cards online at this time.)
Can I get expedited shipping?
Nordstrom.ca offers two-day and next-day shipping options that will get your purchases to you on the double. For Canadian expedited shipping costs range between $20 to $28.
Do I still have access to my existing Nordstrom Account?
You can access your Nordstrom account using your existing login and password, but you'll only see Nordstrom.ca activity. Previous purchases, wish lists, payment methods and shipping addresses from Nordstrom.com are not available.
What do I buy?
To help you enjoy all the benefits from this new e-commerce platform and to get your haul started now, below, we?ve rounded up an edit of must-have buys on our personal shopping list.
For elevated sleepwear and loungewear, the contrast piping outlines a comfy pyjama set with styling inspiried from the boys and updated in a temptingly soft and lightweight knit.
SHOP IT: Nordstrom, $75
From the brand the royals love, this classic style meets a chunky platform sneaker crafted in sturdy canvas and set on a contrast sole.
SHOP IT: Nordstrom, $90
A cropped silhouette and slouchy sleeves define an ultra-comfy sweatshirt in heavyweight fleece.
SHOP IT: Nordstrom, $72
SHOP IT: Nordstrom, $79
Two finely etched stars add celestial charm to this slim chain 18K gold necklace.
SHOP IT: Nordstrom, $94
A fresh take on gingham, this checked midi dress is fashioned with a smocked bodice and straps, while a swingy ruffle finishes the bias-cut skirt.
SHOP IT: Nordstrom, $370
An oversized double-J logo gleams from a supple, pebbled bright red leather bag you can carry as a clutch or sling over your shoulder with an optional studded strap.
SHOP IT: Nordstrom, $279 (originally $465)
A loungewear must-have, this comfy, water-resistant suede slipper is trimmed and lined with genuine shearling.
SHOP IT: Nordstrom, $105