Octopus Energy says it will pay customers £200 this winter

Octopus
-Credit: (Image: Bloomberg via Getty Images)


Octopus Energy will offer up to £200 to customers who are struggling to pay their gas and electricity bills this winter. The company has extended its support scheme to include low-income pensioners who will no longer get the Winter Fuel Payment.

It comes after the Government removed the winter payment, worth up to £300, from 10 million older people, including around 2.5 million on low incomes. Some of these could be eligible for support from Octopus, which is offering discretionary credits of £50, £100 and £200. The energy giant is now accepting applications from customers.

Another energy firm, OVO, has also said it is offering support to struggling customers and is inviting applications. Greg Jackson, Octopus founder, said energy companies had a responsibility to help vulnerable households.

READ MORE: £200 cost of living payments for households not on DWP benefits

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"At times like this, we can't expect the Government to do everything - companies need to work hard on affordability too. That's why we've expanded our Octo Assist fund to introduce extra support for the pensioners who need it most."

He continued: "There's a lot of Government and other support for pensioners but many don't realise it - Government data shows one in three pensioners eligible for Pension Credit are not claiming, so we're training our team to help with this too." Rival OVO is extending its help with an Extra Support Package worth £50 million.

Eligible customers can access financial help and energy efficiency products to stay warm over winter. OVO said it had supported over 200,000 individuals through this initiative. It added those who miss out on Winter Fuel Payments may still qualify for assistance.

Labour has held firm on its decision to means test Winter Fuel Payments despite a huge backlash from opposition parties and charities. It will leave pensioners who will no longer get it up to £300 worse off this winter.