Octopus Energy sending out letters containing £150 discount on bills

Octopus Energy is sending out letters to customers containing a £150 energy bill discount. Octopus, which is rivalled by British Gas, OVO, E ON Next, and more, has confirmed it will be participating in the Warm Home Discount scheme this year.

On its website, Octopus lists an FAQ for customers who are entitled to the £150 automatic discount on their bills. "Letters are expected to be sent to households between October 2024 and mid-January 2025," Octopus has said.

"If you are confirmed as eligible for a rebate, your energy supplier will apply the discount to your account by 31 March 2025." It adds: "If we supply you for both electricity and gas as a dual fuel account, the WHD credit will be added to your credit energy account.

READ MORE: BBC MasterChef producers issue major Gregg Wallace investigation update

READ MORE: Millions of Premium Bonds holders urged to 'close' NS&I accounts in December

READ MORE Urgent 'stay at home' warning issued over nasty bug 'sweeping all age groups'

"If you have a gas account with a different energy supplier to your electricity, we will apply the payment to your electricity account." If you are on a prepayment meter, t his may be applied as a credit directly to your meter if you are on Smart Pay As You Go, or through energy vouchers you can use to top up your traditional prepay meter.

Vouchers will be sent by letter if this is your preferred method of contact. Previously, the Warm Home Discount scheme was applied across Great Britain, however the Government expanded the scheme in 2022. The scheme in England and Wales was reformed to provide more rebates automatically and improve the targeting of support.

Households that qualify for the Warm Home Discount will be sent a letter from HM Government. Letters are expected to be sent to qualifying customers between October 2024 and mid-January 2025, confirming that they may be eligible for the rebate and any next steps.

Your letter will say if you will receive a rebate automatically or if you need to call the WHD helpline (0800 030 9322) to confirm your details. If advised to, it is important that you call the helpline telephone number included in your letter before the final claim date 28 February 2025.

If you are eligible, your electricity supplier will apply the discount to your bill by 31 March 2025.