The American band headlined the festival on Saturday night (25 May) in what was supposed to be a triumphant comeback, but many complained they could barely hear what songs were being played.
Festival-goers were filmed chanting “turn it up” in videos shot by fans, while one complained: “If you want to replicate the experience of going to @allpointseastuk put your laptop volume on 50% and stand two rooms away.”
The Strokes performed tracks from their debut record Is This It, along with its follow up Room On Fire. The show closed with a rowdy performance of their most famous song, “Last Nite”.
Yet the sound was reportedly so poor that one compared the show to “underwater karaoke”, and some even said they had requested refunds from the festival’s organisers.
Another video showed people leaving the festival at 10pm, commenting: “#AllPointsEast is a waste. People leaving at 10pm because of sound issues. Unbelievable, this is the atmosphere you've created…”
“#AllPointsEast this event should be boycotted by all proper music fans. Disgraceful sound quality all day with The Strokes gig completely ruined,” wrote another.
#AllPointsEast had a great time, until the headline act... how could you mess up the sound for The Strokes so bad?!Sounded like underwater karaoke 😭— Jzed (@IsqueakWhenIPoo)May 25, 2019
@allpointseastuk disgraceful tonight from the #allpointseast team. You’ve made #TheStrokes sound like total rookies. I’ve been to festivals across the world and have NEVER heard such terrible sound. Couldn’t hear Julian all night!! Never again!— Matt Dawes (@MattDawes)May 25, 2019
Imagine paying to see The Strokes at All Points East and you can’t even hear them. I’m so disappointed - they should refund everyone. Awful.— Jonny Mounsor (@MightyMounse)May 25, 2019
This is one of my favourite strokes songs. You wouldn’t have any idea what it sounds like if it wasn’t for the guitar. @allpointseastuk you are an utter farce. We are to the right of the sound desk. Someone at the front says they couldn’t hear it on the BARRIER. pic.twitter.com/JIDWDpH2IC— Sophie Williams (@sophierose233)May 25, 2019
The Independent has contacted an All Points East representative for comment.
All Points East continues tonight (Sunday 26 May) and will be headlined by Christine and The Queens.