Raynes Park residents saying they risk losing the ‘centre of their community’ if plans to close their Post Office go ahead

Liberal Democrat councillors Victoria Wilson, Chessie Flack and Matthew Willis campaigning to save post office services in Raynes Park
-Credit: (Image: Merton Lib Dems)


Raynes Park residents are furious about plans to franchise their local Post Office, fearing it could see services or opening hours dramatically cut, or services relocated. Local politicians have called on the plans to be reconsidered, with Wimbledon MP Paul Kohler saying: "The Raynes Park Post Office is a lifeline, especially for those with mobility issues, older residents, and small businesses."

The potential franchising was revealed following the publication of the Post Office's 'Transformation Plan'. This would see the 115 directly-owned 'Crown' branches across the UK turned into franchises in an effort to streamline the system and ultimately save costs.

The affected branches, which employ nearly 1,000 staff, are reportedly facing significant financial losses, according to Post Office officials. Raynes Park is one of 32 branches included, and the only in the borough of Merton.

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Raynes Park Post Office
Raynes Park Post Office is one of 115 branches up for potential closure as part of the 'Transformation Plan' -Credit:Google Maps

Following the announcement on November 13, residents and local councillors rallied to show their opposition to the plans, fearing initially it meant the closure of the branches on the list. A petition was subsequently set up by Merton Lib Dems, which they say has attracted nearly 2,000 signatures already.

They believe Raynes Park Post Office plays a crucial role in the community, offering essential services that many rely on, from everyday postal needs to banking services. They feel franchising the branch could create a huge disruption, particularly for the elderly, people with mobility challenges, and small businesses that depend on the Post Office for day-to-day transactions.

Local resident Heather Keith expressed her concern, saying: "Our Post Office is more than just a service; it's a community hub. With no bank in the area, losing our Post Office to a franchise would be a disaster for the many people who rely on it every day."

Victoria Wilson said: "Residents are absolutely furious about this proposal. The Post Office is central to our thriving High Street, and we're determined to keep Post Office services in Raynes Park. We can't afford any disruption to these vital services."

Paul Kohler, Wimbledon's new MP, has written to the Secretary of State for Business to highlight the concerns of residents. "We should be making it easier for communities to access local services, not finding ways to take them away," Kohler said. "The Raynes Park Post Office is a lifeline, especially for those with mobility issues, older residents, and small businesses. My colleagues and I are committed to ensuring that Post Office services continue in Raynes Park."

Paul Kohler is the Lib Dem MP for Wimbledon
Paul Kohler is the Lib Dem MP for Wimbledon -Credit:Merton Lib Dems

In his letter, he reminded Business Secretary Jonathan Reynolds, that Raynes Park no longer has a bank, adding that the Post Office had become a one-stop shop for locals. He added: "My constituents have also emphasised how much they value the friendliness, experience and dedication of the staff."

Merton's Labour Council leader, Ross Garrod, also expressed his dismay at the plans, and stated that he would be writing to the Post Office's CEO in an effort to get them to reconsider. He said the decision 'would be absolutely devastating for our community'.

Opponents to the plans are now calling for an alternative solution that would allow essential services to continue somewhere in Raynes Park. Elsewhere, the Communication Workers Union (CWU), which represents staff, has strongly opposed the proposals, warning that closures and job cuts would have a devastating impact on local communities and workers.

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