Receptionist praised by Scottish GP for her response to 'racist' patient

Tom Collomosse

The receptionist at a doctors' surgery has been praised for her response to a patient who said they didn’t want an "Asian doctor."

Dr Punam Krishan told of her pride after the receptionist fired back saying the doctor "is Scottish" following the patient's remark.

According to the Glasgow-based GP, the receptionist asked “what do Scottish people look like?" silencing the patient, who then took the appointment card.

Dr Krishan said: "I am aware that it happens across the board but we rarely talk about it.

"There is no reason or place for it.

"I have had a very positive response which is so uplifting.

"Scotland is my home. It is a beautiful, multicultural, diverse nation and ultimately we all need to work together for something like the NHS.

"Disease does not pick a gender and disease does not pick a colour. When you strip it back we are all human."

When asked why she didn't refuse the patient treatment, she said: "It is important to treat the person before me and see that they are safe and well.

"It is not right to turn someone away who needs help.

"My receptionist put this person in their place and they left with some food for thought."

Her tweet went viral, with many congratulating the receptionist on their response.

Sheka Forna said: “As an Aberdonian who was once told by a fellow Scot that it must have been “very sunny” on the day I was born, I salute your receptionist.”

Doc Rehman added: “A few years ago a patient asked if I was Scottish.

“I replied yes, to which she casually enquired why I was tanned!

“I politely advised her that I was from the South of Scotland and we get a lot more sunshine there.”

"It is important to treat the person before me and see that they are safe and well.

"It is not right to turn someone away who needs help.

"My receptionist put this person in their place and they left with some food for thought."