Restaurant boss blasts customer's 'horror show cagoule' and brands him an 'epic tool' after one-star Tripadvisor review

A restaurant owner labelled a customer an “epic tool” and mocked his "horror show" outfit in a row over a negative TripAdvisor review.

Punter 'Jeff P' left a one star review in which he claimed staff at the Wallfish Bistro in Bristol made his party feel "awkward" for failing to book a table for Sunday lunch.

The eatery retaliated to Jeff P’s online comment, blasting him as a “moron” and mocking his clothing after he complained about a waitress who told his group all tables were booked.

Seldon Curry, who owns the eatery with his wife Liberty, fired off a tweet with a screenshot of the review.

“So this epic tool works fast,” he wrote. “Being open doesn’t in any moron’s world mean that the only available table is yours to put your horrorshow cagoules on to.”

“This was from today. He must have been frothing with anger to move so swift. Liberty just said we were full!” Mr Curry added.

Jeff P described his experience in the restaurant as “awful” in his TripAdvisor review.

“We arrived on a Sunday lunchtime,” he wrote.

“Asked the chef if they were open he said yes, we sat at an empty table and waited for the server to arrive.

“When she did, we had that horrible ‘have you booked’ conversation… The server was so rude and made us fell (sic) so awkward.”

He told of how diners at a nearby table said they were leaving soon, “But we were just left hanging, not knowing if we could stay or not,” the review continued.

“At no time did she ask us to leave, so we had to ask her if we could eat there or not. She just glared at us like we had walked into her home uninvited and made the situation even more awful than it needed to be. We will not be returning,” he added.

Mr Curry described the customer as “comically aggressive” when he allegedly sat down at a reserved table.

He told the Standard: “The chap in question stood up quite comically aggressively and threw his arms in n the air and said, ‘So you are telling me to leave?’

“The man then wrote a mean TripAdvisor review, that I perhaps unadvisedly called out on Twitter.

“If somebody is that unpleasant in person and then online – it angers me.”

Asked whether he regretted calling the customer a “tool”, Mr Curry said: “Maybe tool was an odd choice of word but I think he behaved quite unpleasantly”.

Mr Curry explained that the customer came into his “tiny restaurant” on Sunday during a busy lunch service.

He said: “They sat down upon a booked table so my wife asked if they had booked, and they said no.

“So we told them that we didn’t have a table.”

The restaurant owner has come under fire from other Twitter users about his offensive remarks.

One person told him: “Sounds like you're the tool here. Well done taking a bad situation and making it worse.”

As another said: “So a customer was complaining about your staff being rude, and your response is to be rude. Bravo.”