Santander cyber hack as 30 million customers have data stolen

Santander has confirmed that the bank data of approximately 30 million customers has been stolen by hackers. Reports suggest that the same group responsible for this breach also claimed to have hacked Ticketmaster, stealing details from around 560 million customers.

Santander employs roughly 200,000 people globally and about 20,000 in the UK. In a statement released earlier this month, Santander revealed it had recently discovered unauthorised access to a database hosted by a third-party provider. The bank immediately took steps to contain the incident.

However, following an investigation, it was confirmed that customer information from Chile, Spain, and Uruguay had been accessed. The bank assured that data from all other Santander markets and businesses remained unaffected, reports the Mirror.

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The bank further clarified: "No transactional data, nor any credentials that would allow transactions to take place on accounts are contained in the database, including online banking details and passwords."

While Santander has not specified what particular banking data was accessed, it reassured customers that its banking systems were unaffected, allowing them to continue transacting securely.

In its statement, Santander said: "We apologise for the concern this will understandably cause and are proactively contacting affected customers and employees directly. We have also notified regulators and law enforcement and will continue to work closely with them."

Reports from the BBC point to a recent post on a hacking forum, where responsibility for a significant hack was claimed by a group known as "ShinyHunters". According to their claims, they've managed to gather banking details of 30 million individuals that include six million account numbers and balance details, 28 million credit card data, and staff HR information.

However, Santander Bank has yet to confirm the authenticity of these claims.

Previously, this hacker group has been associated with selling confirmedly stolen data originating from US telecom firm AT&T. The group is also reportedly involved in marketing an astronomical amount of private data allegedly obtained from Ticketmaster.

Nonetheless, such assertions ought to be viewed with skepticism; particularly given the recent police-initiated takedown of this group's hacking platform, and suspicions surrounding their purported Ticketmaster hack being a decoy to attract attention towards their newfound platform.