Santander warns customers they risk losing share of £780,000

Santander has warned football fans they risk losing their share of £780,000 amid growing ticket scams. Ahead of the summer period, which will see the European Championships take place in Germany, with England competing, Santander data reveals an 82% increase in football ticket scams reported to the bank last year compared to 2022.

Based on the increase seen over previous years, £780,000 is at risk of being lost to criminals through ticket scams across the UK. 19 to 34 year olds are most at risk of falling victim, accounting for 42% of all ticket scams seen by the bank. Santander has, therefore, partnered with football freestyler Ben Nuttall (@bnfreestyle) and Alex Barker (@euroexpert), a football influencer and commentator, to help protect football fans.

Chris Ainsley, Head of Fraud Risk Management at Santander said: “For many fans, this will be the first Euros since 2016 they can attend due to the pandemic, and with both England and Scotland qualifying, we know many will be desperate to get their hands on tickets to the big games.

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“Unfortunately, criminals know this too, and they’ll be looking for ways to exploit fans’ excitement and extort money from them. Avoid scoring an own goal by getting scammed off the pitch - so you can enjoy the action on it.”

In 2023, Santander customers reported £113,103 in football ticket scams, up 82 per cent from £62,208 in 2022. Across all types of ticket scams where the origin of the scam was known, Facebook accounted for 52 per cent of all ticket scams, Santander said.

The high street bank found X (formerly Twitter) made up 15 per cent of the amount. Across all types of ticket scams where the origin of the scam was known, 19–34 year-olds made up 42 per cent of all ticket scams, with 35-50 year-olds second with 29 per cent.