Severn Trent issues apology after huge area of Derbyshire and Nottinghamshire left without water
A large number of homes across Derbyshire and Nottinghamshire are without water because of a burst water pipe near a reservoir. Homes in six postcodes - four of which are in Amber Valley - are experiencing little to no water supply after a burst pipe in Chadwick Nick Lane, Ambergate.
Chadwick Nick Lane lies just a stone's throw away from Ambergate Reservoir, near Belper, and the postcodes affected include DE4 (Matlock), DE5 (Ripley), DE55 (Alfreton), DE75 (Heanor) and NG16 (Eastwood/Langley Mill). Severn Trent says it is "very sorry" to those who are without water after the incident was first reported at around 10.15am.
A spokesperson for Severn Trent said: "We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the DE4, DE5, DE55, DE56, DE75 and NG16 areas of Derbyshire as well as Nottinghamshire this morning. This is due to a burst water pipe near Chadwick Nick Lane in the DE56 area.
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"Our teams are on site working to repair this and restore your water supply as soon as possible. We are confident the repair will be completed by 12PM. We are very sorry for any inconvenience this may be causing, and we’ll make sure this page is updated as we receive more information."
The water company then said repairs were "ongoing" at around 12.10pm, adding: "Our teams are working hard to get your water flowing again, but the repair is taking us a little longer than we first anticipated. We will provide you with a further update by 4pm. Apologies for any inconvenience caused and thank you for your patience.
"Some houses that have water may be experiencing a lower pressure than usual. Once the issue is fixed, it is expected that the water may become slightly discoloured or bubbly, but Severn Trent says this is "nothing to worry about."